Toyota of Downtown L.A.

I had a bad experience with a salesman named Javier, but Alex Perez and Oscar Sorto were able to convince me to continue the transaction with them. Thanks to Alex and Oscar, I was able to purchase a beauti Alex Perez and Oscar Sorto were able to convince me to continue the transaction with them. Thanks to Alex and Oscar, I was able to purchase a beautiful Rav4 XLE Premium fully loaded. These two salesmen are treasures and should be praised for their people skills. To think that I was already out the door after my horrible experience with Javier. Alex Perez and Oscar Sorto saved the day. Thank you! More

I was having a really hard day dealing with a family emergency and Maria was just so helpful and patient with me. I know that I was not in the best mood or have the best attitude I was very short with m emergency and Maria was just so helpful and patient with me. I know that I was not in the best mood or have the best attitude I was very short with my responses but she remained positive and professional and l assured me that she would try her best to get my oil change done quicker than the estimated 3 hours so I can make it to work. My car was done in 1.5 hours and I am so thankful for her professionalism and kindness towards me that day. It made all the difference. More

Thaw dealership was very organized and so was Alex the service was great and informative service was great and informative More

Muy amables, me ayudaron con mi necesidad de un auto nuevo, profesionales, me hicieron sentir muy comodo nuevo, profesionales, me hicieron sentir muy comodo More

Jonathan is the true meaning of phenomenal customer service! He always goes above and beyond each and every time I visit. He’s extremely welcoming and knowledgeable. Jonathan is very patient, he answer service! He always goes above and beyond each and every time I visit. He’s extremely welcoming and knowledgeable. Jonathan is very patient, he answers all questions in a thorough manner. His continued willingness to assist is greatly appreciated. More

Jimmie was fast, efficient, and didn’t overcharge me for a service. He didn’t try to push me for anything extra! He was great! I was in and out so quickly. a service. He didn’t try to push me for anything extra! He was great! I was in and out so quickly. More

Great customer service. We are very satisfied with our new vehicle. We are happy! Thank you Toyota! We are very satisfied with our new vehicle. We are happy! Thank you Toyota! More

Great place to come and do your service. Also service member Maria Arroyo goes beyond expectations. Even after I already had my car service she was making sure everything was ok. I recommen Also service member Maria Arroyo goes beyond expectations. Even after I already had my car service she was making sure everything was ok. I recommend her to take care of you when you are there for service. More

Gary was great! He is friendly, super responsive and knowledgeable. He gladly answered all my questions. He is friendly, super responsive and knowledgeable. He gladly answered all my questions. More

The service was good. Except I had to wait the dealership for long time My gas cup was locked. That was the only problem I had and I was there for almost 4 hours with appo Except I had to wait the dealership for long time My gas cup was locked. That was the only problem I had and I was there for almost 4 hours with appointment More