Back

Toyota of Downtown L.A.

Los Angeles, CA

4.6
1,835 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
Contact Dealership

1901 S Figueroa St

Los Angeles, CA

90007

Directions

By Type

Showing 1,835 reviews

March 15, 2023

Out of all the toyota dealers, this is my favorite. Friendly staff, good customer service More

by Coreas1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Toyota of Downtown LA Team

March 15, 2023

My experience was wonderful, all the details that you explained me, helped me so much. More

by ILSI_VENTURA24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Leiva
Mar 17, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review, Ilsi! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

March 15, 2023

Excellent service. Quick to gather my invoice. Liked that she is bilingual, fluent in both english and spanish. She broke down the details to me in English and then hel More

by Lorena E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Francisco
Mar 17, 2023 -

Toyota of Downtown L.A. responded

Lorena, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 15, 2023

Excelente Abraham hace la diferencia así senecesita personal que el cliente quedé satisfecho y con ganas de irá ese lugar ... More

by Herminia perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Toyota of Downtown L.A. responded

Muchas gracias Herminia, que tenga un día exelente! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 15, 2023

Good actitud , excelente service , clean , good information , not any corcern at all , good prices , n love the coffe More

by Jessisol27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

March 14, 2023

The purchase of my car was an excellent experience, both Oscar Vega and Mr. Felipe were attentive, patient and kind, without a doubt I am satisfied with my new Toyota More

by Trejosramireztania
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Óscar Vega
Mar 15, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

March 14, 2023

Atención inmediata, muy eficiente, gente muy amable , profesional y lo mejor de todo es que los autos Toyotas son autos con calidad que nadie discute More

by OLNASIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johana
Mar 15, 2023 -

Toyota of Downtown L.A. responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, The Toyota of Downtown LA Team

March 14, 2023

Jimmie Saucedo was very helpful and friendly. Provided great customer service and kept me informed on my car updates. More

by Jaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 13, 2023

Amazing service from Abraham! His support during the process was extremely great, he is very knowledgeable about what he advised. More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 13, 2023

First time here, convenient location, appreciate the courtesy ride service to work so didn't have to miss much work while car was being serviced. Excellent experience with staff, Gary and Ricardo. Gary More

by Astrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Rivas
Mar 14, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

...
70
...