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Toyota of Downtown L.A.
Los Angeles, CA
1,833 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,833 reviews
February 20, 2023
Gary was very professional and friendly. He gave me an estimated time on when my car will be ready and if there were any additional repairs needed. He made my time at the dealership pleasant He gave me an estimated time on when my car will be ready and if there were any additional repairs needed. He made my time at the dealership pleasant and with employees like this working at the dealership I won’t go anywhere else. More
by Charlene
Employees Worked With
Verified CustomerFebruary 19, 2023
The staff in service are awesome very kind and generous. Always there when I need them Always there when I need them More
by EBERNAL0089
Employees Worked With
February 19, 2023
Has comfortable seats to wait while your vehicle is in service. It also has good coffee service. It also has good coffee More
by Brenda S
Employees Worked With
February 19, 2023
The ambiance at the dealership is quite open and comfortable. Everyone I came in contact with were courteous and very helpful. comfortable. Everyone I came in contact with were courteous and very helpful. More
by hamoniousmel
February 18, 2023
Alex is one of the most reliable team members I’ve encountered. Knowledgeable, friendly, accommodating and informative. It is because of Alex that I take my car to this particular location for service encountered. Knowledgeable, friendly, accommodating and informative. It is because of Alex that I take my car to this particular location for service. Hands down, the best. More
by Ramon V.
Employees Worked With
February 18, 2023
As usual, Gary was professional, clear, and helpful; he talked me through the issue I was facing, gave recommendations, and I was in and out in a timely manner. I continue to return to Toyota Downtown LA a talked me through the issue I was facing, gave recommendations, and I was in and out in a timely manner. I continue to return to Toyota Downtown LA again and again because I am consistently satisfied with the service. More
by Matt K.
Employees Worked With
February 17, 2023
Jimmie is super friendly and professional and kept me informed of the progress of my vehicle’s repair that was challenging to say the least but his excellent customer service kept me at ease. Issue was r informed of the progress of my vehicle’s repair that was challenging to say the least but his excellent customer service kept me at ease. Issue was resolved with my car and I am very happy. More
by Acaballero47
Employees Worked With
