Toyota of Downtown L.A.

Service advisors are always friendly and helpful. My recent experience on 1/14/23 was actually really good this time. Service advisor Toni Hernandez was very friendly and helpful. Really appreciate h My recent experience on 1/14/23 was actually really good this time. Service advisor Toni Hernandez was very friendly and helpful. Really appreciate his help and getting my car serviced within a reasonable time. I was very happy with the service and Toni’s help. Definitely recommend this dealership they have helpful and friendly staff. More

Best Toyota service experience I ever had. Mr. Joao treated customer very well and he knows what service should be. Great service and great result. Two thumbs up all the way up ~~~ Mr. Joao treated customer very well and he knows what service should be. Great service and great result. Two thumbs up all the way up ~~~ More

Recomendado son personas que me ayudaron y pude obtener el carro que mejor me convenía el carro que mejor me convenía More

Nice clean facility friendly staff good hospitality staff willing to work with you to fit your needs willing to work with you to fit your needs More

I was on the hunt for the RAV4 Prime, which is a very difficult vehicle to find at the moment due to demand and the chip shortage. I was on my third week of trying to locate a dealer that had one incomin difficult vehicle to find at the moment due to demand and the chip shortage. I was on my third week of trying to locate a dealer that had one incoming. That's when I contacted Toyota of Downtown LA. They had one that would arrive in the coming weeks. I spoke with Norma and she was fantastic to deal with - Very clear, informative, and the deal was fair considering the high demand and low inventory of the RAV4 Prime. Thank you, Norma! More

I wish everything was explained a bit more clear, lady who helped me seemed bothered after I tried returning the vehicle I took out within the three days using the auto law of returning a car if not satis who helped me seemed bothered after I tried returning the vehicle I took out within the three days using the auto law of returning a car if not satisfied. Haven’t gotten second pair of keys as promised and the next day I noticed more damages which just leave me more dissatisfied with the vehicle I took out, missing mats missing parts inside. More

We had a really great experience buying a car from this Toyota dealership. After having a really bad experience at the Toyota of Glendale, we took a chance at Toyota downtown Los Angeles, and they were gre Toyota dealership. After having a really bad experience at the Toyota of Glendale, we took a chance at Toyota downtown Los Angeles, and they were great. Everyone we worked with was so helpful, especially Ricardo, who helped take us on countless test drives, and gave us all the information we needed an insured we got the best deal. More

They were awesome and friendly helped me very much. . very kind, curtious over all great . very kind, curtious over all great More

The dealership was welcoming and really helpful. They answered all the question we had. The dealership also had a wide selection of vehicles. Overall really good dealership experience. They answered all the question we had. The dealership also had a wide selection of vehicles. Overall really good dealership experience. More

Ricardo and Javier went above and beyond to get me what I wanted. Even tho the car I wanted was not in stock, I walked out with a WHITE 2023 highlander, ( which was what I wanted) wanted. Even tho the car I wanted was not in stock, I walked out with a WHITE 2023 highlander, ( which was what I wanted) More