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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.6
1,835 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,835 reviews

September 25, 2022

I had a service for Toyota 4Runner on September 23, 2022 by Erick Cordova who was highly knowledgeable and professional. He was a great service agent. More

by Abrahamsamuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Cordova
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Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

Sep 28, 2022 -

Abrahamsamuel responded

You are welcome. Sincerely speaking, DTLA Toyota is the best dealership with great staff providing great service.

September 24, 2022

Maria A is very efficient and courteous in the Service department. She made dropping off the car, payment , and picking it up very easy. She also hooked me up with an Uber to get me to work in the morning More

by mjfarley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in Sales
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Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

September 24, 2022

Very welcoming. Dealers try to work with you. And try to help with what is best for the customer… great experience overall! More

by ANGUIANO.AMAIRANI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob santos
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Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Toyota of Downtown LA Team

September 24, 2022

Awesome service. All employees were courteous and helpful. I highly recommend Downtown Toyota for a lease or purchase. More

by feriaricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hong and
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Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

September 22, 2022

Muy amigables son personas que te ayudan y te apoyan a cumplir el sueño de tener un carro gracias toyota of Downtown LA More

by Perezantonio1492@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2022 -

Toyota of Downtown L.A. responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Sincerely, The Toyota of Downtown LA Team

September 22, 2022

Norma was very passionate and patience. If I got a new car I'll go back there with her More

by maryduenas102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Lopez
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Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

September 22, 2022

Good customer service, always the sale person talk to us the true about the price. More

by Ivamoreno68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer Herrera
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Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Toyota of Downtown LA Team

September 21, 2022

Great service by Abraham once again. Thank you so much for your honesty, courtesy, and professionalism! More

by Blueprint Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2022 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

September 20, 2022

Micheal was awesome! Definitely helped answer all of my questions and listened to my concerns. More

by Cruzkarina43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal
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Sep 22, 2022 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Toyota of Downtown LA Team

September 19, 2022

They were very generous and friendly get you in and out in a timely manner!! More

by Almandaboo33
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review Almandaboo33! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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