Toyota of Downtown L.A. - Service Center

I have been helped by multiple service employees, but no one like Alex ! He is an exceptional service rep! He finds a solution to all my dilemas and has excellent communication skills, to say I only visit D one like Alex ! He is an exceptional service rep! He finds a solution to all my dilemas and has excellent communication skills, to say I only visit DTLA Toyota because of Alex! Thank you so much Alex! More

Gary was immeasurably helpful and professional. I highly recommend Toyota DTLA. In my 16 years of Toyota ownership, this is the 1st dealership that I felt like I wasn’t just a number that was going I highly recommend Toyota DTLA. In my 16 years of Toyota ownership, this is the 1st dealership that I felt like I wasn’t just a number that was going to be price gouged into buying a new car. I will be taking my car to Toyota DTLA and requesting Gary for all future maintenance. 10 Stars. More

My last service check of my vehicle was missing a brake oil cover and Toyota says that they don't know if they are the ones who check the liquids and oils in the vehicles and now I have to pay for that cov oil cover and Toyota says that they don't know if they are the ones who check the liquids and oils in the vehicles and now I have to pay for that cover. From now on I will have to check my vehicle at the Toyota every time it is delivered to me after each service. No good More

His great help able to answer and help you as you need it ! Great service ! Great service More

Jonathan fue muy profesional en todo momento, todas las preguntas que le hice, acerca de la reparacion de mi carro, me respondio perfectamente, estoy satisfecho con el trabajo que hicieron en mi toyota ven preguntas que le hice, acerca de la reparacion de mi carro, me respondio perfectamente, estoy satisfecho con el trabajo que hicieron en mi toyota venza. More

Carlos was very friendly, patient, and helpful. He explained things (Spanish and English) for myself and my uncle who asked a lot of questions. The service was great and I really liked that he comm He explained things (Spanish and English) for myself and my uncle who asked a lot of questions. The service was great and I really liked that he communicated with me every step of the way. Thank you! More

He was very courteous. He kept me informed as to status of the progress of service. He kept me informed as to status of the progress of service. More

It took them a little too long to take my car but service was great Jonathan was very nice and professional. was great Jonathan was very nice and professional. More

Maria was very helpful, with a great attitude and smile. She was very informative and I really like the video that you offer She was very informative and I really like the video that you offer More

Fast transaction and great customer service. I was updated at every step. No issues. Thank you. I was updated at every step. No issues. Thank you. More