Toyota of Downtown L.A. - Service Center

Abraham was a great Customer service representative and very patient with me, that's the least I can say. Toyota standards have lowered and they are making mass produced vehicles that have no comparison to very patient with me, that's the least I can say. Toyota standards have lowered and they are making mass produced vehicles that have no comparison to the Toyota from 30 years ago. I'm disappointed with the Camry I purchased last October from a different Toyota dealership, I won't even go back to the other Toyota dealership, I feel like they undervalued my business with them and this is why I started coming to Toyota of downtown LA, they are genuine and I appreciate their service standards. More

Alex was very helpful in letting me know what maintenance my car needed and the price. He answers your questions in a very informative manner and in general, just makes you feel comfortable. Getting your car my car needed and the price. He answers your questions in a very informative manner and in general, just makes you feel comfortable. Getting your car serviced efficiently and cost effective is the best! More

Es el peor servicio que tenido Carlos es la peor persona la verdad asta me discrimino ya no me dan ganas de volver hacer los servicio con ustedes 😡 la verdad asta me discrimino ya no me dan ganas de volver hacer los servicio con ustedes 😡 More

Gary gets straight to the point and will help you with any problems you have! any problems you have! More

Thank you for the video updates for the detailed information and updates on my vehicles brakes and suspension you are very knowledgeable information and updates on my vehicles brakes and suspension you are very knowledgeable More

Jimmie was attentive and explained what was done to my vehicle. He was helpful during the oil change process. vehicle. He was helpful during the oil change process. More

This place is a machine! So impressed with how they managed a huge line of cars to be serviced So impressed with how they managed a huge line of cars to be serviced More

The dealership is clean and has plenty of space to sit and wait for your car while its being worked on. All the staff I’ve dealt with, especially Jimmie, have been very helpful, friendly and patient. I es and wait for your car while its being worked on. All the staff I’ve dealt with, especially Jimmie, have been very helpful, friendly and patient. I especially appreciate not feeling pressured into extra services. I also appreciate the technician’s video of the work that was done and what is recommended, again with no pressure. More

Great and efficient service, amazing and accommodating, awesome service. Respectful and nice. Very helpful about what was needed awesome service. Respectful and nice. Very helpful about what was needed More

Gary was very helpful in going through every service my car required, taking his time & making sure I understood everything & answered any questions I had. car required, taking his time & making sure I understood everything & answered any questions I had. More