Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Toyota of Downtown L.A. - Service Center
Los Angeles, CA
644 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
644 Reviews of Toyota of Downtown L.A. - Service Center
Sort by
May 26, 2023
Maria was amazing. Very patient and kept me informed throughout the process. Great work and thanks Maria. Very patient and kept me informed throughout the process. Great work and thanks Maria. More
by Anw2023
Employees Worked With
May 26, 2023
Jonathan lopez took care of me,he was very helpful, amazing customer service I will definitely come back and I will recommend him to family and friends. Thank you keep up the good work!! amazing customer service I will definitely come back and I will recommend him to family and friends. Thank you keep up the good work!! More
by jose heredia
Employees Worked With
May 24, 2023
I always do maintenance on weekend, just realized how fast the whole process works when we do it on weekday. Either way, Jimmie did a mighty fine job. Thank you. fast the whole process works when we do it on weekday. Either way, Jimmie did a mighty fine job. Thank you. More
by pkim050
Employees Worked With
May 24, 2023
Jonathan responded in a timely manner and answered all of my questions during my time with DTLA Toyota. Very appreciative! my questions during my time with DTLA Toyota. Very appreciative! More
by Douglasjee
Employees Worked With
May 23, 2023
Erick is awesome! He is always so helpful and looks out for the customer! I always get great customer service from him which is why I always go to Toyota of Downtown He is always so helpful and looks out for the customer! I always get great customer service from him which is why I always go to Toyota of Downtown More
by Paxren
Employees Worked With
Erick Cordova
May 23, 2023
It’s easy to make appointments and getting my car serviced is usually quite fast. serviced is usually quite fast. More
by Chisom
Employees Worked With
May 23, 2023
I will recommend Gary he is very knowledgeable and helpful! Next time I go to car service, I will look for you! Thanks so much Gary. helpful! Next time I go to car service, I will look for you! Thanks so much Gary. More
by blanca1hurtado1
May 20, 2023
Above & Beyond! I believe Erick is very professional, ethical & smart, he knows his stuff. He answered all my questions and he was never frustrated when I asked him I believe Erick is very professional, ethical & smart, he knows his stuff. He answered all my questions and he was never frustrated when I asked him to elaborate about the problem my car was having. Keep up the good work! More
by joycelynjimenez
May 19, 2023
Toyota DTLA has been very helpful in maintaining my low mileage 2009 Prius in excellent operating condition mileage 2009 Prius in excellent operating condition More
by RC-K
Employees Worked With
May 19, 2023
Good customer service Good customer service, friendly and positive attitude. Vehicle was ready in the window time Carlos told us. positive attitude. Vehicle was ready in the window time Carlos told us. More
by JOHANNA-FER1@HOTMAIL.COM
Verified Customer
