Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Easley
Easley, SC
1,808 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,808 reviews
Verified Customer
April 23, 2025
Toyota of Easley has been our dealer of choice for over 20 years. We have been treated with courtesy and respect. 20 years. We have been treated with courtesy and respect. More
by Candy
Employees Worked With
April 23, 2025
Amazing service would recommend this dealership to anyone looking for a new service department. Thank you looking for a new service department. Thank you More
by C. D.
Employees Worked With
Other Employees :
Mareena Good
April 23, 2025
Best service ever! Always on time and very honest! Prices are fair as well! I do not mind getting my car serviced! Always on time and very honest! Prices are fair as well! I do not mind getting my car serviced! More
by jimandtyla
Employees Worked With
April 23, 2025
Where do I start? TL;DR version, the quintessentially bad used car experience you've come to expect, exacerbated by the Southern good 'ol boy schtick. Would I buy anot TL;DR version, the quintessentially bad used car experience you've come to expect, exacerbated by the Southern good 'ol boy schtick. Would I buy another car there? He|| NO. I'm in the process of documenting this experience in detail for public consumption on a website, but I'll summarize here. They wasted my time repeatedly, and they didn't do what they said they would when they said they would do it. You know when you are buying a used car, it's a used car. However, I pointed out several issues with the car within 5 minutes of seeing it. Body work problems, interior problems, mechanical problems. Not much of this was disputed, but they said they would fix it, repeatedly, and even got it in writing. I even let them give a sucker trade-in value on a near pristine Corvette thinking they would hold up their end. Sucker-me. I made multiple (5) 80 mile round trips to the dealership in a week, giving them ample opportunities to fix it, and they didn't do it. As soon as they got my check, everyone disappeared and started acting like they had no idea what the problems were that they were supposed to fix. There is no sin greater, no trespass more He||-worthy than wasting my time, and they did it repeatedly. One of the biggest issues I had was that there was a horrible vibration in the steering wheel that was clearly an alignment & balance problem. I asked repeatedly about getting this fixed, and it went nowhere. The CarFax report they gave me indicated they had serviced the vehicle and done an alignment/balance and replaced two tires. Well, after getting nowhere with them, I took it to Firestone to have the alignment and balance checked, and either they didn't do an alignment, or the guy that did it was drunk. The right front wheel caster was out 6 full degrees, and toe, caster, and steer ahead were also out on BOTH wheels. The tires couldn't be road force balanced, I had to buy 4 new ones, all told $1600. They also let the car leave the dealership with a MAJOR recall issue not addressed that they KNEW about, that could result in engine cutoff at highway speeds. So, I highly recommend nobody trust anything they say or do with vehicle service. And to any of the dealership employees reading this, DON'T BOTHER CONTACTING ME, I'm so angry, I honestly cannot guarantee safe behavior around you. I hope they enjoy whatever money they made, because they made an enemy for life, and I have a memory long as train smoke. More
by Mike De Arman
April 23, 2025
They are always so friendly. It is consistent and I appreciate that. My only concern is that every time I take it in they want to do more than I want. I know what I can afford an It is consistent and I appreciate that. My only concern is that every time I take it in they want to do more than I want. I know what I can afford and that is what I ask for . It means I don’t want extra services if I don’t ask. Otherwise they are a fantastic crew. More
by SHEILADAVISUS
April 22, 2025
I recently purchased a new 2025 Toyota Crown from Toyota of Easley, and I couldn’t be more pleased with the experience. From start to finish, everything was handled with professionalism, efficiency, and gen of Easley, and I couldn’t be more pleased with the experience. From start to finish, everything was handled with professionalism, efficiency, and genuine care. Tommy Norris, the owner, is such a pleasant and down-to-earth gentleman. Even though he runs a large and successful business here in the community, he still goes out of his way to personally meet, greet, and spend a few minutes talking with customers. That kind of personal touch really stood out and made the experience even more memorable. Rich Kirby, the sales manager, ensured everything moved along smoothly. He was attentive, organized, and made the whole process seamless. My sales representative, Michael Abbott, was fantastic. He was knowledgeable, patient, and truly listened to what I was looking for. He walked me through all the features of the Crown and made sure I felt comfortable and confident every step of the way—never any pressure, just helpful guidance. I also want to highlight Endy Gamboa, the finance manager, who was great to work with. He was very thorough in explaining all the paperwork and made sure I understood every detail before signing. The whole financing process was smooth and straightforward, thanks to his professionalism. I love my 2025 Toyota Crown, and I left the dealership feeling confident and well taken care of. I highly recommend Toyota of Easley to anyone looking for a top-notch car-buying experience. This team truly goes above and beyond! More
by jmarchmd@gmail.com
April 22, 2025
Had a very good experience with the service dept. Not only were they quick but they had excellent advice for my Rav4. Not only were they quick but they had excellent advice for my Rav4. More
by LckydevL
Employees Worked With
Don't remember the names of the two gentlemen that took care of me.
April 22, 2025
The service is perfect, no complaints, friendly service and very good performance of the staff, thank you for my new car and very good performance of the staff, thank you for my new car More
by cs7501708
Employees Worked With
April 22, 2025
Kai Anderson along with the dealership was very helpful in my purchase of a rare 2021 Tacoma TRD Off Road, especially since I am from out of state on the west side of the US. Kai answered all my questions in my purchase of a rare 2021 Tacoma TRD Off Road, especially since I am from out of state on the west side of the US. Kai answered all my questions and concerns in a very timely manner and even provided videos of the truck on areas I had concerns. Very detailed and helpful all along the way! The truck was as represented accurately and I was not disappointed when finally seeing it in person. More
by sgpkangas
Employees Worked With
Kai Andersen
