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Toyota of Easley
Easley, SC
1,733 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,733 reviews
Verified Customer
March 20, 2025
Miscommunication on service pricing. Initial price from "Services Declined" was lower than the bill I was presented after service was done. Final bill was reduced when I questioned it. Initial price from "Services Declined" was lower than the bill I was presented after service was done. Final bill was reduced when I questioned it. More
by tcox46a
Employees Worked With
March 20, 2025
Very pleasant experience until you have to pay. All the service people that I have dealt with are top notch. All the service people that I have dealt with are top notch. More
by tiedyed13
March 19, 2025
AWESOME the service department is the BEST in the world! ! Fast and efficient. Live them ! Fast and efficient. Live them More
by dmart8162
Employees Worked With
March 17, 2025
My first experience there could not have been better. They greeted me with friendly words, and I was able to pull my truck right in. After check in, I asked if I could get a courtesy ride to the nearby b They greeted me with friendly words, and I was able to pull my truck right in. After check in, I asked if I could get a courtesy ride to the nearby bank and also grab a lunch. The very nice gentlemen were right on it while they took care of business servicing my vehicle. After about hour and half wait in a clean customer lounge, they called me walked me out to my truck, and said come see us again. Never had such a great dealership service experience, so I will be back! More
by Bonita
Employees Worked With
March 16, 2025
Jacinda provides excellent service. Very knowledgeable and helpful. Her customer service and engagement sets the standard. Very knowledgeable and helpful. Her customer service and engagement sets the standard. More
by pricefr
March 16, 2025
Very Friendly and Fast Service, keep up the Great work! !!! See you on the next go around . !!! See you on the next go around . More
by tomjr
Employees Worked With
March 16, 2025
The low tire light was on when I left the Toyota service dept. I was not happy with that dept. I was not happy with that More
by richandmaryc
Employees Worked With
March 15, 2025
The hour rate is bad charge me almost 11 hour. Only 6 hours of work done Only 6 hours of work done More
by USMCR16
Employees Worked With
