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Toyota of Easley

Easley, SC

4.6
1,808 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but: •How do they treat the customer before, during and after the sale? •How is the service at the service department? •If I need help from this dealer in the future, can I count on them? We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale. We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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5643 Calhoun Memorial Hwy

Easley, SC

29640

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Showing 1,808 reviews

June 12, 2025

Very professional and courteous. treated fairly and with respect. Would highly recommend this dealer to anyone More

by Alvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kai
Jun 13, 2025 -

Toyota of Easley responded

Thank you so much for your kind words, Alvin. We appreciate your business and hope you're enjoying your new vehicle.

June 12, 2025

Between January to June, I had to return 3 times to get the work done. Two times I waited for 4 hours, and no work was done. The last time I left my car for 2 days. I was told multiple times the parts orde More

by EBENSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Lozano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Toyota of Easley responded

I am sorry to hear about your service experience. I understand your frustration and would like to help restore your faith in our service and parts department. Please reach out to me at your convenience. Ian Mack - 864-855-2233

June 12, 2025

Great service writer. Clean, pleasant waiting room. Service was amazingly fast. I will recommend Toyota of Easley More

by docvox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cailyn Dacus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Toyota of Easley responded

We are thankful for your recommendation. We appreciate you servicing your vehicle with us.

June 12, 2025

Easley Toyota has one of the best service departments with a very helpful staff and minimal wait times. More

by jax_strw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinity Bentley
Jun 13, 2025 -

Toyota of Easley responded

We are so pleased that you had a positive service experience. Thank you for sharing.

June 12, 2025

Prompt service and honest workmanship! I trust this dealership to keep my car on the road! More

by WILES_V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Toyota of Easley responded

Thank you for your 5 star review.

June 11, 2025

Great service and service writer Curtis was excellent also customer service was excellent will do business with this dealership again More

by rhill214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis
Jun 13, 2025 -

Toyota of Easley responded

We are lucky to have Curtis. He is very thorough and takes great care of his guests. We hope to see you again.

June 11, 2025

Kyle and the team at Toyota of Easley were great to work with. Highly recommend! More

by shanesmith0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle McGovern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Toyota of Easley responded

Thank you for the recommendation, Shane! We appreciate your review.

June 11, 2025

Everyone is pleasant. The lounge is comfortable and quiet. Service was complete in a timely manner More

by bobfrompgd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinda Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Toyota of Easley responded

Thank you for taking the time to leave a review. We appreciate your business.

June 10, 2025

I was very disappointed in the service I received. I arrived 15 minutes early, for my appointment at 12:30 for an oil change and tire rotation and didn't leave until 2:45. I never spoke with Kevin so More

by christy.mcpeak
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Biddle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Toyota of Easley responded

We always aim to deliver a great experience, and we are extremely disappointed when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We hope that you will give us another chance to keep you as our guest.

June 10, 2025

Had an appointment. Vehicle was serviced and ready to in a very reasonable amount of time. More

by R_BIGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Toyota of Easley responded

Thank you for taking the time to leave a review. We appreciate your business.