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Toyota of Easley

Easley, SC

Overview
Employees
Reviews
Vehicles
4.7
2,429 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but: •How do they treat the customer before, during and after the sale? •How is the service at the service department? •If I need help from this dealer in the future, can I count on them? We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale. We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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5643 Calhoun Memorial Hwy

Easley, SC

29640

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Showing 2,429 reviews

February 24, 2026

Been a longtime Toyota of Easley customer. I enjoyed my experience with sales rep George Hooper. Extremely honest, transparent and did everything he said he would do. I have already recomme More

by Andrew C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Toyota of Easley responded

Thank you for being a loyal customer, Andrew. We appreciate you recommending George to your friends and family.

February 24, 2026

Diego and Corey did a great job informing us of the status of our ordered car. Both were very friendly and courteous. More

by randslowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Endy Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Toyota of Easley responded

Thank you for sharing your experience. We appreciate your business.

February 24, 2026

Truly appreciate them picking up and returning my car due to my not being able to drive - friendly and professional customer service always appreciated. More

by MARILYN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinda Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Toyota of Easley responded

It was our pleasure, Marilyn. Hope you are on the mend and will be able to get out and about soon. Thank you for taking the time to leave a review.

February 24, 2026

I planned appointment weeks ahead within first appointment. Didn’t start work until after 2. Pickup scheduled for 430. Text at 430 stating it will be another hour. I was alone at 545 in the waitin More

by wizardfarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cailyn Dacus
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2026 -

Toyota of Easley responded

Thank you for your feedback. We sincerely apologize that we did not have your vehicle ready at the promised 4:30 pickup time and that the repair was not completed until 5:45. When we provide a specific completion time, you should be able to rely on it — and we understand how frustrating it is when that commitment is not met. Your visit involved a brake recall that required a computer software reprogram/reflash. While this process can take longer than a standard recall due to programming and system verification steps required by the manufacturer, we should have set clearer expectations upfront and updated you sooner once we realized we would not meet the 4:30 timeframe. I did spoke with your Service Advisor this morning, and she shared that she was very concerned that we did not properly take care of you during your visit. That is certainly not the experience we want any guest to have. At Toyota of Easley, we value your loyalty — especially as a customer who has purchased two vehicles with us and continues to trust us for service. We are reviewing this situation internally to improve our scheduling accuracy and communication moving forward. We would truly appreciate the opportunity to speak with you directly and work toward restoring your confidence. Please contact me Ed Troutman as I am the responsible agent at your convenience. Thank you again for bringing this to our attention.

Feb 24, 2026 -

wizardfarms responded

Thank you for the prompt response. I will reach out.

February 23, 2026

Knowledgeable. We ordered a vehicle and our salesman, Chris was great about checking in to let us know where our vehicle was in the building process. Chris was a pl More

by LisaLam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walker Alte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2026 -

Toyota of Easley responded

Thank you for taking the time to share your experience, Lisa. Chris is great and we are pleased that you enjoyed working with him. Congratulations on your new Toyota and we hope you enjoy it for many years to come.

February 23, 2026

As always, service was excellent! Kevin Biddle and the entire service department is top tier to deal with!! More

by BROWNRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2026 -

Toyota of Easley responded

Thank you for allowing us to service your vehicle. We appreciate your 5 star review.

February 22, 2026

Experience was overall great. Will definitely be back for more service and repairs for my vehicles More

by david.lyon1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2026 -

Toyota of Easley responded

Thank you, Mr. Lyon. We look forward to seeing you again when you are ready for your next service.

February 22, 2026

Everyone, especially Chris, was pleasant and went out of their way helping us to get our new RAV4. Thank you More

by SHENDRICKS63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2026 -

Toyota of Easley responded

Congratulations on your new Rav4. Chris is great and we are pleased that he was pleasant to work with. Please reach out to him if you every have any questions about your new vehicle.

February 22, 2026

Fantastic Service department, Very comprehensive inspection process utilizing the latest technologies to better inform the customer. Truly a first class organization. More

by will46311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinda Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2026 -

Toyota of Easley responded

Thank you so much for your kind words and 5 star review. We appreciate your support.

February 20, 2026

Very easy, no pressure. Diego made me feel comfortable. With a few questions he knew what I wanted and he guided me through. Walker made paperwork a seamless process too! Al More

by smyrgle1
Recommend Dealer
Yes
Employees Worked With
Diego Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walker Alte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2026 -

Toyota of Easley responded

Congratulations on your new Toyota! Diego is awesome and we are thrilled that he made you feel comfortable during purchase of your new vehicle. So happy that you are pleased.

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