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Toyota of Gladstone

Gladstone, OR

4.9
7,668 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,668 reviews

May 31, 2024

A little slow to finish but was happy with the customer service and the no pressure sales More

by p_klawuhn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Navas
Jun 01, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to leave us feedback. We're glad to hear that you were pleased with our customer service and our no-pressure sales approach. We apologize for any delay in completing your transaction and are constantly working to improve our efficiency. Your patience and understanding are much appreciated, and we look forward to serving you again!

May 30, 2024

I havent bought a new car for several years. What a great and experience buying from Toyota Of Gladstone. Eric Kalik is top shelf when it comes to being the type of person you want to deal with. More

by wcglassman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudolf! He's the man!, Eric Kalik
Jun 01, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your wonderful experience at Toyota of Gladstone! We are delighted to hear how much you appreciated working with Eric Kalik. His commitment to providing excellent service without pressure, answering all your questions, and going the extra mile to find the perfect car for your wife truly exemplifies our dedication to customer satisfaction. We're thrilled that Eric was able to locate the exact car you were looking for, and we look forward to the opportunity to assist you again when you're ready to purchase a car for yourself. Thank you for recommending us and for choosing Toyota of Gladstone!

May 28, 2024

Ruben was great, and I would go back to him again for a future purchase. More

by louchain
Recommend Dealer
Yes
Employees Worked With
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Toyota of Gladstone responded

Thank you for your kind words about Ruben at Toyota of Gladstone! We're thrilled to hear that you had a great experience with him and that you would consider returning for a future purchase. We aim to provide exceptional service, and it's wonderful to know that Ruben made such a positive impression. We look forward to assisting you again when you're ready for your next vehicle!

May 27, 2024

As always, the experience was a pleasure. There is a reason I drive so far to buy a car, and Toyota of Gladstone is the reason. More

by alexandrabrownell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry, David Elder
Jun 01, 2024 -

Toyota of Gladstone responded

Thank you for your continued loyalty to Toyota of Gladstone! We're honored to be the reason you're willing to make such a long journey. Providing a pleasurable experience is our top priority, and we're thrilled to hear that we continue to meet your expectations. We appreciate your trust and look forward to serving you for many more years to come.

May 27, 2024

Good to work with, fair, flexible on key points, priced very competitively, pleasant staff, overall highly favorable buying experience. More

by PeteWho
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Toyota of Gladstone responded

Thanks Petewho! We appreciate you whoever you are :) Welcome to the family.

May 27, 2024

I went there knowing exactly what I wanted. Ruben greeted me right away and made it happen. They found one elsewhere and had it there in 5 days for me. He made my experience a nice one. Everyon More

by diamond.dawn1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience at Toyota of Gladstone, especially with Ruben! We're delighted to hear that he was able to promptly assist you in finding exactly what you wanted and made the process smooth and enjoyable. It's great to know that our team's attentiveness and efficiency met your expectations, particularly from a fellow sales professional's perspective. We appreciate your kind words and are thrilled that Ruben could make your vehicle purchasing experience so pleasant. Thank you for choosing Toyota of Gladstone, and we look forward to serving you again in the future!

May 27, 2024

Amazing service fast and perfect I always thought I’m gonna take more time but excelente service excelent consumer service very easy way for buy a new car and friendly service I understood everything . K More

by Hassan Gelvez Gelvez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Toyota of Gladstone responded

Congrats Hassan! Welcome to the family and please reach out should you need anything at all.

May 26, 2024

Manuel and Kristin were great at every aspect of the sale!! Would definitely go back! More

by Jino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad Khan, Manuel Navas
May 29, 2024 -

Toyota of Gladstone responded

Thank you Jino! We are so happy for you, Congratulations. Please let us know if you need anything at all.

May 26, 2024

Very nice dealership! Kassandra is wonderful! She’s very helpful and pleasant to work with! More

by Dog mom
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Toyota of Gladstone responded

Thanks dog Mom! Kassandra is the best! We are so happy she was able to help you. Welcome to our family.

May 26, 2024

Kassandra Was Super kind and helpful with our search for a new car! She provided a lot of helpful information for both the specifications of the vehicle and purchase options. Very helpful, would easily reco More

by brockgydesen
Recommend Dealer
Yes
Employees Worked With
Kassandra Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Toyota of Gladstone responded

Thank you so much for this wonderful review for Kassandra. We are so thankful to you for allowing us the opportunity. Please let us know if you need anything at all.

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