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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
7,668 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,668 reviews

May 21, 2024

Rueben is a great salesman. When we got there he was the only one standing outside ready to greet and help us. The cars that he picked for us were exactly what we wanted to a t, More

by Julsreiter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful feedback about your experience with Rueben at Toyota of Gladstone! We're thrilled to hear that he was ready and waiting to assist you right from the start, and that he expertly selected vehicles that perfectly matched your preferences. It's great to know that his dedication and personable approach made your experience comfortable and successful, even staying late to ensure everything was just right. We appreciate your plans to return for your next car and are glad that Rueben made such a positive impression. We look forward to welcoming you back when you're ready for your next vehicle!

May 21, 2024

Toyota of Gladstone was good to work with. After driving nearly 2 hours to get to there I was pleased to meet salesman Raul in person. He was very knowledgeable and easy to talk to answer More

by pamdeery
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Doroteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Toyota of Gladstone responded

Thank you for making the journey to Toyota of Gladstone and for sharing your positive experience! We're so glad that Raul was able to provide you with the knowledgeable and friendly service we strive for, making your long trip worthwhile. Ensuring that each transaction is smooth and efficient, even on busy days, is important to us. We appreciate your willingness to return for your next vehicle and are grateful for your kind words about our dealership. Looking forward to seeing you again for your next shopping experience!

May 21, 2024

Lina is very helpful, always serving with good attitude and service. And she responds msg very quickly, which makes people feel reassuring. More

by hantingchen2
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Toyota of Gladstone responded

Thank you for your kind words about Lina at Toyota of Gladstone! We're thrilled to hear that her quick responses and positive attitude made your experience reassuring and pleasant. Providing excellent service and making our customers feel supported is what we strive for, and it's great to know Lina exemplified this. We appreciate your feedback and are glad that you felt well taken care of. We look forward to continuing to provide you with exceptional service in the future.

May 19, 2024

Great support throughout the shopping process. Very informative and no pressure. A pleasure to work with. More

by dnb70
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
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May 23, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience at Toyota of Gladstone! We're pleased to hear that you received great support and found our team to be informative and pressure-free throughout the shopping process. Providing a comfortable and informative environment is something we strive for, and it's wonderful to know we succeeded in making your experience a pleasure. We appreciate your feedback and look forward to serving you again in the future.

May 18, 2024

Great experience working with Diego and the finance team. Looking forward to driving this awesome truck. Thanks!! More

by Kdonges67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Villa
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May 23, 2024 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone for your recent purchase! We're thrilled to hear that you had a great experience working with Diego and our finance team. Enjoy your new truck, and know that we're just as excited about your new adventure as you are. We appreciate your feedback and are here for any further needs or questions you might have. Drive safe and enjoy every mile!

May 17, 2024

Erik was a real pleasure to work with. Knowledgeable, friendly, no-nonsense, and personable. Thanks, Eric!! More

by joshnosliw
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Kalik, Jonathan Castino
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May 23, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to leave such a positive review! We are delighted to hear that you had a great experience with Erik at Toyota of Gladstone. His commitment to providing knowledgeable, friendly, and straightforward service is exactly what we strive for. Your appreciation means a lot to us, and we'll be sure to pass your thanks on to Erik. We look forward to welcoming you back in the future for any of your automotive needs.

May 17, 2024

Lina and her team were very professional. The purchase experience was clean and painless.I highly recommended calling Lina to handle your transaction. More

by FrankM
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience at Toyota of Gladstone! We're delighted to hear that Lina and her team provided you with a professional service that made your purchase experience clean and painless. It's wonderful to know that you would highly recommend Lina to handle transactions, reflecting the high standards we aim to uphold. We appreciate your recommendation and are glad you chose Toyota of Gladstone. We look forward to assisting you with any future automotive needs.

May 17, 2024

Extremely impressed with Toyota of Gladstone. Raul was great to work with and made the car buying experience very straightforward and fun. This dealership was very honest and I will recommend thi More

by Cyrus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Doroteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Toyota of Gladstone responded

Thank you so much for your glowing review! We are thrilled to hear that Raul made your car buying experience at Toyota of Gladstone straightforward and fun. Honesty is a cornerstone of our business philosophy, and it’s great to know that you found our dealership to embody this value. We're grateful for your recommendations to friends and family and look forward to serving each of them in the future. Thank you for choosing Toyota of Gladstone, and we hope to see you again soon!

May 17, 2024

Cassie was my salesperson and she was very helpful, kind and patient. I didn’t feel rushed at all going through this process. She did a great job about walking me through each step of the process. I would More

by trudywhittaker24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charity Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Toyota of Gladstone responded

Thank you for your kind words about Cassie at Toyota of Gladstone! We're delighted to hear that her helpfulness, kindness, and patience made your car buying process enjoyable and stress-free. It’s wonderful to know that she effectively guided you through each step, ensuring you felt comfortable and well-informed. We appreciate your recommendation and are thrilled that you had such a positive experience with us. Thank you for choosing Toyota of Gladstone, and we hope to assist you or your friends in the future!

May 17, 2024

Manny was great to work with and the only sales person that contacted me when I told him to at a later date and all the others did not at other dealerships. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
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May 23, 2024 -

Toyota of Gladstone responded

Thank you for sharing your experience with Manny at Toyota of Gladstone! We're so pleased to hear that he stood out by following up with you at the appropriate time, demonstrating the dedication and respect we strive to provide all our customers. It's important to us that our team listens and acts according to your preferences and schedule. We appreciate your acknowledgment of Manny's commitment and are glad you chose Toyota of Gladstone for your automotive needs. We look forward to continuing to provide you with exceptional service.

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