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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
7,653 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,653 reviews

April 08, 2024

Anna was very awesome and caring in helping us find the RAV4 hybrid that we wanted. We’ve been looking for a long time for one, and she made it very easy and a pleasant experience. Thank you Anna! More

by chisami.sek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Mkrtychyan
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Apr 08, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Anna at Toyota of Gladstone! We're delighted to hear that she provided you with excellent service and made your car buying experience easy and pleasant. Anna takes great pride in assisting customers like you in finding the perfect vehicle. We'll be sure to pass along your kind words to her. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

April 08, 2024

Everyone in the dealership was very nice and helpful. Bobby was also amazing to work with and very helpful with my questions about the purchase of my new 4Runner More

by Licarimary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charity Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

April 08, 2024

Toyota of Gladstone had the vehicle I was looking for and exceeded expectations of the car buying experience. Emileigh went above and beyond to take care of all my requests and get the truck exactly they way More

by JSKRLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
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May 04, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

April 08, 2024

We are in the beginning stages of looking for a new car for our growing family. Diego, knowing we weren’t making a same day purchase, still took the time and worked with us without rushing us or pushing us More

by Gracie staples
Recommend Dealer
Yes
Employees Worked With
Diego!, Diego Villa
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Apr 08, 2024 -

Toyota of Gladstone responded

Thank you for sharing your experience with us! We're thrilled that Diego provided excellent service during your car search. At our dealership, we understand that purchasing a new car is a significant decision, especially for a growing family, and we're glad that Diego took the time to assist you without any pressure. If you have any more questions or need any help in the future, please don't hesitate to reach out. We're here to help, and we look forward to continuing to assist you on your car-buying journey!

April 08, 2024

Marco did an excellent job! He was very knowledgeable, and made the process easy! Well done! More

by Melissa.j.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Garcia-Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Toyota of Gladstone responded

Thank you for your feedback! We're thrilled to hear that Marco provided you with excellent service and made your car buying process easy and enjoyable. Marco takes pride in his knowledge and expertise, and we're glad that he could assist you effectively. We'll be sure to pass along your kind words to him. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to serving you again!

April 07, 2024

Amiya, John, Sami, and Dave were great to work with! I liked them so much we bought 2! We did not walk in there expecting to, but they made us a deal for my wife and her 2020 Highlander into a 2024 High More

by clopdx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Botoroaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amiya Krueger
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Apr 08, 2024 -

Toyota of Gladstone responded

Thank you so much for your kind words and for choosing to do business with us! We're thrilled to hear that Amiya, John, Sami, and Dave provided you with excellent service and helped you find not just one, but two vehicles that met your needs and exceeded your expectations. Our team is committed to making the car-buying experience as smooth and enjoyable as possible, and we're delighted that they were able to do just that for you and your wife. We truly appreciate your business and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out.

April 07, 2024

I was very pleased since day one, great customer service, Raul is just an amazing person, He was very patient with us, very helpful took the time to explain every detail I would definitely go back to this d More

by Maria GP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Doroteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Toyota of Gladstone responded

We're thrilled to hear about your positive experience at our dealership, and we greatly appreciate your kind words about Raul. Providing excellent customer service and ensuring our customers feel valued and supported throughout the buying process are top priorities for us. We're delighted that Raul's patience, helpfulness, and attention to detail made your experience memorable and enjoyable. Thank you for choosing our dealership, and we look forward to welcoming you back in the future. If you need anything else or have any further questions, please don't hesitate to reach out.

April 07, 2024

It was sometimes difficult to get clear information from the business managers, regarding added services offered/purchased. It was a difficult time to source cars, so I didn’t have much choice over the car More

by cldwlll
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Muniz Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Toyota of Gladstone responded

Thank you for sharing your experience with us. We apologize for any difficulty you encountered in obtaining clear information from our business managers regarding added services. We strive to provide transparent and informative assistance to all our customers, and we regret if this was not the case for you. We understand that sourcing cars during challenging times can be frustrating, and we appreciate your understanding. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out.

April 07, 2024

Very friendly and really helpful and Bobby was really nice and I appreciate the help he gave out and made the process very smooth More

by israelluis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kirchem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Marjanen
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Apr 08, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your experience! We're thrilled to hear that Bobby provided you with friendly and helpful service, making your car-buying process smooth and enjoyable. Bobby takes pride in assisting customers like you and ensuring that your needs are met efficiently. We'll be sure to pass along your kind words to him. If you ever need further assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

April 07, 2024

Excellent customer service throughout the entire process, prompt responses to my questions, and a fair deal at the end. Thank you! More

by Santi.alston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maricela Perez
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Apr 08, 2024 -

Toyota of Gladstone responded

Thank you for your kind words! We're delighted to hear that you had an excellent experience with us at Toyota of Gladstone. Providing prompt responses and fair deals are fundamental aspects of our commitment to exceptional customer service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

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