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Toyota of Gladstone

Gladstone, OR

4.9
7,651 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,651 reviews

March 26, 2024

Really liked working with Bobby! Informative. Willing to go the extra mile. Friendly. Patient. Appreciate the service! Thanks Bobby!! More

by krissadover
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Toyota of Gladstone responded

We're thrilled to hear that you had a positive experience working with Bobby at Toyota of Gladstone! It's wonderful to know that Bobby was informative, willing to go the extra mile, friendly, and patient throughout the process. Thank you for acknowledging his efforts, and we'll be sure to pass along your appreciation to Bobby. If you have any further feedback or need assistance in the future, please don't hesitate to let us know.

March 26, 2024

This is our third time buying at Toyota Gladstone! Andrew was great, efficient and helpful in explaining all of our trim options and pros/cons of different trucks. Thank you, Andrew! More

by NewTundra1794
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parth in Finance , Andrew Rams
Mar 26, 2024 -

Toyota of Gladstone responded

We greatly appreciate your continued loyalty to Toyota of Gladstone and are thrilled to hear that Andrew provided you with excellent service during your recent purchase. It's fantastic to know that Andrew was efficient and helpful in explaining all of your trim options and providing insights into the pros and cons of different trucks. Thank you for choosing us once again, and if you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!

March 26, 2024

Jose might be new to the car sales world but that doesn't stop him from striving to be honest and helpful throughout the process. It was so refreshing to work with someone that cared more about getting me th More

by lex1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Toyota of Gladstone responded

We're thrilled to hear about your positive experience with Jose at Toyota of Gladstone! Even though he may be new to the car sales world, it's fantastic to know that he's already making a positive impact by striving to be honest, helpful, and dedicated to finding you the right car. We appreciate your recognition of his honesty, willingness to explain each step clearly, and commitment to finding answers to all your questions. Thank you for recommending Jose, and we're here to assist you with anything else you might need in the future.

March 25, 2024

José fue muy amable y paciente con nosotros, explicándonos paso a paso cada duda que teníamos. Recomiendo comprar su próximo vehículo con él! Y habla español! More

by Mayte
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Toyota of Gladstone responded

Nos alegra escuchar que José fue muy amable y paciente contigo en Toyota de Gladstone, explicando cada duda paso a paso. Agradecemos tus comentarios positivos y tu recomendación para comprar el próximo vehículo con él. ¡Y es genial que hable español! Si necesitas ayuda adicional o tienes más preguntas en el futuro, no dudes en contactarnos. Estamos aquí para ayudarte.

March 25, 2024

Andrew was a wonderful sales representative. He was professional and made my buying experience a pleasure. Mike Eslinger More

by eslingermichael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Dustin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Rams
Mar 26, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Andrew at Toyota of Gladstone! We're delighted to hear that he provided you with professional service and made your buying experience a pleasure. We'll be sure to pass along your appreciation to Andrew. If you have any further feedback or need assistance in the future, please feel free to reach out.

March 24, 2024

Best experience I have ever had buying a car. Bobby made the whole process from beginning to end simple. He was an absolute pleasure to work with, very informative and kept me updated along the w More

by lydiavansickle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad Khan, Annie Marjanen
Mar 26, 2024 -

Toyota of Gladstone responded

We're delighted to hear that you had the best experience buying a car with Bobby at Toyota of Gladstone! It's fantastic to know that Bobby made the entire process from beginning to end simple and that he was an absolute pleasure to work with. Thank you for acknowledging his informative approach and keeping you updated along the way. We'll be sure to pass along your kind words to Bobby. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

March 24, 2024

This is our second time buying a car through Alberto. He is always friendly, responsive, helpful, and a joy to work with. More

by a.caldwell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alberto Muniz Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Toyota of Gladstone responded

We're delighted to hear that Alberto provided you with another positive car-buying experience at Toyota of Gladstone! It's wonderful to know that he was friendly, responsive, helpful, and made the process a joy for you. We appreciate your loyalty and trust in our dealership, and we'll be sure to pass along your kind words to Alberto. If you ever need anything in the future or have any questions, don't hesitate to reach out. Thank you for choosing us again, and we look forward to serving you in the future!

March 24, 2024

Bro profiled me and assumed I couldn’t qualify for a new Camry.. took my business elsewhere… never assume! I make 100k a year.. just because I’m 19 doesn’t mean anything More

by David
Recommend Dealer
No
Employees Worked With
Jesse Farley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Toyota of Gladstone responded

We're sorry to hear about your experience. At Toyota of Gladstone, we strive to treat all our customers with respect and provide personalized service regardless of age or other factors. We apologize if you felt profiled or misunderstood during your visit. Your feedback is valuable, and we will use it to improve our customer service approach. If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to reach out to our management team. We appreciate your business and hope to have the opportunity to serve you better in the future.

March 24, 2024

On 03/20/24 I visited 26 dealerships taking notes on the inventory, salesmen & saleswomen with the intention to return to the top options the following day. “I drove straight back to Gladstone Toyota as More

by erush.kyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerry Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Botoroaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad Khan, Jonathan Castino
Mar 26, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience at Toyota of Gladstone! We're thrilled to hear that Jc and the entire team made your car buying experience enjoyable, full of laughter, and excitement. We'll be sure to pass along your appreciation to Jc and the team. If you have any further feedback or need assistance in the future, please don't hesitate to let us know. Cheers!

March 23, 2024

We enjoy shopping there. Nice and helpful, without being pushy. Wish we would have come back at the end of our lease and done business with Gladstone Toyota again. Rebecca More

by joywalters1943
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kirchem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Toyota of Gladstone responded

Thank you for your kind words and for choosing Toyota of Gladstone for your automotive needs! We're delighted to hear that you had a positive experience shopping with us and that Rebecca provided excellent assistance. Your satisfaction is our priority, and we appreciate your recognition of our team's efforts. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. Thank you again for your business, and we look forward to serving you again in the future!

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