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Toyota of Gladstone

Gladstone, OR

4.9
7,755 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,755 reviews

December 19, 2023

Melinda Cavanah is the absolute loveliest and made everything so easy and fun! Thank you so much for making this such a wonderful experience! More

by CallieRoseAlden
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melinda Cavanah
Dec 26, 2023 -

Toyota of Gladstone responded

Thank you for your heartwarming words! We're thrilled to hear that Melinda Cavanah made your car-buying experience easy and fun. Our team at Toyota of Gladstone strives to create positive and enjoyable moments for our customers, and it's rewarding to know we achieved that for you. If you ever need anything or have further questions, feel free to reach out. We appreciate your trust and look forward to continuing to provide excellent service.

December 18, 2023

Toyota of Gladstone made the process quick and easy! However, there were a couple items regarding financing that would have been nice to know earlier in the process. More

by PNW4Runner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kirchem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Marjanen
Dec 18, 2023 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone for your recent car purchase! We're thrilled to hear that our team made the process quick and easy for you. We also appreciate your feedback regarding the financing aspect. Your insights are valuable to us, and we're continuously working to enhance our processes. If there are specific details you'd like to share or discuss further, please feel free to reach out. Thank you once again for your business, and if you have any questions or if there's anything else we can assist you with, don't hesitate to contact us.

December 17, 2023

They have a good selection of cars even hybrids which are scarce. Staff is friendly. Sale prices are competitive. More

by wesseln
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Marjanen
Dec 18, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive feedback about your experience at Toyota of Gladstone! We're thrilled to hear that you found our car selection satisfactory, including our range of hybrid vehicles, and that our staff's friendliness made your visit enjoyable. At Toyota of Gladstone, we strive to offer competitive prices and a diverse inventory to meet the varied preferences of our valued customers. Your appreciation means a lot to us, and we're grateful for your trust in our dealership. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to the opportunity to serve you again in the future. Thank you for choosing Toyota of Gladstone!

December 17, 2023

Patient, Kind, Fair. They made buying a car a pleasant experience. I felt valued as a person and customer! Thank you Travis, Sami, Parth and John! More

by Robin
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parth, Travis Shahid
Dec 18, 2023 -

Toyota of Gladstone responded

We want to express our sincere gratitude for taking the time to share your positive experience with us at Toyota of Gladstone. Your feedback is truly appreciated, and we're thrilled to learn that our team, including Travis, Sami, Parth, and John, contributed to making your car-buying journey a pleasant one. We believe in creating an environment where every customer feels valued and respected, and we're delighted to hear that you felt that way. Your kind words motivate us to continue delivering exceptional service to all our valued customers. If there's anything more you'd like to share or if you have further feedback, please feel free to reach out. We're here to ensure that your satisfaction remains our top priority. Thank you once again for choosing Toyota of Gladstone. We appreciate your trust and look forward to serving you in the future.

December 17, 2023

A good experience in making a major purchase, but it could have been a little quicker. More

by Bob Swindell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kuhn
Dec 18, 2023 -

Toyota of Gladstone responded

Thank you for sharing your feedback about your recent experience with us at Toyota of Gladstone! We appreciate your input, and we're delighted to hear that overall, you had a positive experience in making a major purchase. We understand the importance of time, and we apologize if the process took longer than expected. Your feedback is valuable, and we will use it to continually improve our services. If there are specific areas where you think we could enhance our efficiency, we'd love to hear more about it. Our goal is to ensure that every aspect of your experience meets or exceeds your expectations. Thank you once again for choosing Toyota of Gladstone. We look forward to serving you in the future and providing an even more streamlined experience.

December 16, 2023

I'm thankful for the dedication that it took to make the car deal happen , Everything and everyone was very professional and kind.Thank you again Manny !along with everyone else . More

by gallegos.crystal1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josephine Lain, Manuel Navas
Dec 18, 2023 -

Toyota of Gladstone responded

Thank you for your heartfelt message! We're overjoyed to hear about your positive experience at Toyota of Gladstone and sincerely appreciate your kind words. Manny, along with our entire team, is dedicated to ensuring our customers receive the utmost professionalism and kindness throughout their car-buying journey. Your trust in us is truly valued, and we're thrilled to have had the opportunity to make your car deal happen smoothly. If there's anything more we can assist you with or if you have any further comments, please don't hesitate to reach out. Once again, thank you for choosing Toyota of Gladstone. We look forward to serving you in the future and wish you many happy miles in your new car!

December 16, 2023

Marco explained the features and details of the car in great detail, providing much reassurance of the quality of CPO vehicles. More

by la.alice08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Garcia-Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Toyota of Gladstone responded

We want to express our gratitude for your positive feedback regarding your experience with Marco at Toyota of Gladstone. It's fantastic to hear that Marco provided you with a detailed explanation of the features and details of the car, offering reassurance about the quality of our Toyota Certified pre-owned vehicles. At Toyota of Gladstone, we take pride in delivering excellent customer service and ensuring our customers feel confident in their vehicle choices. Your satisfaction is our priority. If you have any further questions, need additional information, or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you in the future. Safe travels and enjoy your Toyota CPO!

December 16, 2023

Working with Travis was an absolute pleasure! Travis is extremely patient, I never felt pressured to make a decision, and most importantly, was professional. More

by Lani Chin
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Shahid
Dec 18, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience with Travis at Toyota of Gladstone! We are thrilled to hear that working with him was an absolute pleasure and that you felt comfortable and unpressured throughout the process. Travis is indeed an integral part of our team, and your acknowledgment of his professionalism means a lot to us. Providing a positive and stress-free environment for our customers is one of our top priorities. We sincerely appreciate your business and the trust you've placed in us. If you ever have more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Wishing you many enjoyable miles ahead in your vehicle!

December 15, 2023

The dealership was very nice and welcoming. After choosing a vehicle they detailed and presented the car on the floor in a timely manner. More

by Josh M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Auct , Nicholas Roether
Dec 18, 2023 -

Toyota of Gladstone responded

We want to express our gratitude for choosing Toyota of Gladstone for your recent vehicle purchase! We're delighted to hear that you found our dealership welcoming, and we appreciate your kind words about the presentation of your chosen vehicle. Our team works hard to provide a positive and efficient car-buying experience, and it's always rewarding to receive such positive feedback. If you have any further comments or if there's anything else we can do for you, please feel free to reach out. Thank you once again for your trust and business. We look forward to serving you in the future!

December 15, 2023

I bought my car from nick a while back now, and i can say with confidence that he is the man you want to deal with. He is there when you need him and he doesnt beat around the bush. More

by Beef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Roether
Dec 18, 2023 -

Toyota of Gladstone responded

Thank you for your kind words and for choosing Toyota of Gladstone for your car purchase! We're delighted to hear about your positive experience with Nick. Nick is indeed a valuable member of our team, and your feedback reinforces the commitment we have to providing excellent service and transparency. If you ever have more questions, need assistance, or are considering future automotive needs, Nick and the entire team are here for you. We appreciate your trust in us and are grateful for your business. Safe and enjoyable driving in your car!

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