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Toyota of Gladstone
Gladstone, OR
7,640 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,640 reviews
May 12, 2023
Had some me questions about the Toyota Prius Prime Limited. Spoke with Wendel in Sales and he was AMAZING! Answered & explained every question that I asked. Sooooooooooooo very knowledgeable! What an Limited. Spoke with Wendel in Sales and he was AMAZING! Answered & explained every question that I asked. Sooooooooooooo very knowledgeable! What an asset to Toyota of Gladstone, OR Wish we had him here in Washington State. More
by Lucy in disguise😊
Employees Worked With
May 11, 2023
Bobby was wonderful to work with! Very knowledgeable and no pressure. I would definitely buy a car from Bobby @ Gladstone Toyota again! Very knowledgeable and no pressure. I would definitely buy a car from Bobby @ Gladstone Toyota again! More
by Maleficent
Employees Worked With
May 11, 2023
Erick was knowledgeable and very responsive. He kept up answering all of our questions and doing so in a timely manner. He has a great deal of experience gave us confidence in our dealings wit He kept up answering all of our questions and doing so in a timely manner. He has a great deal of experience gave us confidence in our dealings with him. We highly recommend him to the dealership and it's customers. More
by Russ and Melissa
Employees Worked With
Eric Kalik
May 10, 2023
I recently purchased a 2013 Kia Rio from Gladstone Toyota and my experience has been nothing short of disappointing. I traded in my 2016 Toyota Tacoma for the Kia, hoping to downsize and get some cash back. and my experience has been nothing short of disappointing. I traded in my 2016 Toyota Tacoma for the Kia, hoping to downsize and get some cash back. While I initially felt that I received a fair value for my truck, I have since encountered multiple issues with the Kia. Within the first few months of owning the vehicle, I experienced an engine misfire and had to take it to an auto parts store to replace the ignition coil. Three days later, the car lost all power and stopped moving. After hours of attempting to fix it on the side of the road, I had to have it towed back to my house. Upon further inspection, I discovered that the catalytic converter was clogged and needed to be replaced - an expensive repair. I understand that the vehicle was purchased "as is," but I am deeply disappointed that a reputable company like Toyota of Gladstone would sell a vehicle that was clearly not in good working condition. I would have expected at least some general maintenance to be performed before the sale. When I reached out to the finance manager for assistance, I was met with a swift and unhelpful response, which only added to my frustration and disappointment. As a loyal customer of Toyota, I expected better service and quality from a company associated with the Toyota brand. It is disheartening to see such a reputable company sell a vehicle that is not up to par. I hope that Gladstone Toyota takes responsibility for the quality of the vehicles they sell and prioritizes customer satisfaction above all else. A car with Toyota of Gladstone dealer plates breaking down on the side of the road is simply unacceptable, and it does not reflect well on the Toyota brand as a whole. I strongly encourage anyone considering purchasing a vehicle from Gladstone Toyota to think twice and consider other options before making a decision. More
by Senorling
Employees Worked With
May 10, 2023
I appreciated the friendly, professional staff and all the help that was given me to get me into my new car the help that was given me to get me into my new car More
by Jesswyatt444
May 09, 2023
We had a great experience shopping for my new truck and trading in my old car. Brendon was very kind, knowledgable and was able to help facilitate with the finance department for us. trading in my old car. Brendon was very kind, knowledgable and was able to help facilitate with the finance department for us. More
by ms.afernandez32
Employees Worked With
May 08, 2023
Brendan was great to work with. Kept in touch till my car came in and made our experience at Gladstone very smooth. Emileigh was super pleasant as well for completing our financia Kept in touch till my car came in and made our experience at Gladstone very smooth. Emileigh was super pleasant as well for completing our financial paperwork too. More
by bev63hen
May 07, 2023
Will always be a Toyota customer and a Toyota of Gladstone customer while I’m here in OR Gladstone customer while I’m here in OR More
by LoTea0815
Employees Worked With
Rudy did my finance at the end, he was amazing. Great vibe, easy to work with, helpful, understanding, he made the process smooth and easy, Kenny Khzam
