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Toyota of Gladstone

Gladstone, OR

4.9
7,629 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,629 reviews

April 20, 2023

We loved our experience at Toyota of Gladstone. Cassie Michaud was such a delight to work with. She found us the car of our dreams and went above and beyond to help us with everything. She answered More

by GoliA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emileigh Coen
Apr 22, 2023 -

Toyota of Gladstone responded

Thank you so much GoliA! It was such a pleasure to help you find the right 4Runner and we are loving the pictures of Lunch! Please let us know if you need anything at all and welcome to the Toyota of Gladstone family.

April 18, 2023

Kerry the service manager is a hands on professional that puts the interest of the customer first and does what it takes to make sure the customer leaves satisfied. The service dept has improved immensely si More

by Steven
Recommend Dealer
Yes
Employees Worked With
Kerry Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Toyota of Gladstone responded

Steven thank you so much for sharing this incredible comment here with us! We are so happy to learn that you have seen the improvements that we were hoping for. Change is hard but when it comes with a brighter side it is easier to out on your shades, lean back, and enjoy it! Please let us know if you need anything at all.

April 18, 2023

I feel all cars in Toyota Gladstone dealership are priced to perfection. Offers and quality of service is awesome. More

by gbkirankumar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nan Velasquez
Apr 21, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! Welcome to the family.

April 17, 2023

Eric was extremely patient and worked well with our extended timeline. He stayed in constant contact over over a month while we waited for the vehicle to arrive. He made the process the day of smooth a More

by colorfulstephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kalik, David Chae
Apr 21, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us Stephanie! We are so happy that we were able to help you with your Corolla Cross. It was s long process and a long wait for your car to arrive. Please let us know if you need anything at all. Congrats on your new Toyota and on your upcoming wedding!

April 16, 2023

Manuel was a great sales man and we never felt pressured. Manuel made my sons first vehicle buying experience great. Thank you Gladstone Toyota for helping us make this experience easy and convenient. -Ly More

by Otmfitness
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Chae, Manuel Navas
Apr 21, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us here. Manuel is such a great addition to our team, we are proud to have him. Congrats to your Son on his first car. Welcome to the Toyota of Gladstone family and please let us know if you need anything else at all.

April 16, 2023

Great experience with Brandon from start to finish. Made us feel comfortable throughout the whole process. More

by Caitlin Lee
Recommend Dealer
Yes
Employees Worked With
Brendon Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vic Meese
Apr 21, 2023 -

Toyota of Gladstone responded

Thank you so much Caitlin! Congrats on your new car and please let me know if you need anything at all . Welcome to the Toyota of Gladstone family.

April 16, 2023

Just blew my first royalty check on a Tacoma and it was totally worth it. Cassie was Awesome! One of the best saleswomen I have ever dealt with. If you’re looking to buy from this dealership I would ask fo More

by ClintWarren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Toyota of Gladstone responded

Thank you so much Clint! We are so happy that you chose us, welcome to our family .

April 15, 2023

I had a really good experience working with the people at glad stone Toyota yesterday. More

by CRAIGMATT1995
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Toyota of Gladstone responded

Thank you, Craig!

April 15, 2023

She is very professional and kind. She answered all questions what I have. It was nice experience overall. More

by cixxse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maricela Perez
Apr 15, 2023 -

Toyota of Gladstone responded

We appreciate your kind words!

April 14, 2023

I really liked the attitude of all the staff in general. Separately, I want to note the professionalism of Carl. He immediately understood what we needed and did not impose anything extra. I appreciate i More

by vadim.y.8408
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
Apr 15, 2023 -

Toyota of Gladstone responded

Vadim, thank you for your kind words about Carl Chestnut's professionalism, and thank you for your business!

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