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Toyota of Gladstone
Gladstone, OR
7,555 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,555 reviews
December 15, 2021
Toyota of Gladstone had cars with good level of optional packages. I loved that. Most other dealerships have expensive and unnecessary packages that increase a car's price but not the value. Eric Kalik was packages. I loved that. Most other dealerships have expensive and unnecessary packages that increase a car's price but not the value. Eric Kalik was kind and straightforward. There was no undue pressure. He shared all information and made time to clarify my questions during the entire 2 weeks that I was waiting for my car. More
by poorvaja.jois
Employees Worked With
Eric Kalik, David Chae
December 15, 2021
It is a difficult time to buy a car; low supply, high demand and long waits. The Gladstone staff, however, were good at listening to what I wanted and were able to fine me exactly what I needed. demand and long waits. The Gladstone staff, however, were good at listening to what I wanted and were able to fine me exactly what I needed. More
by Anne
Employees Worked With
December 14, 2021
The staff was great and they were fair and honest. I would definitely recommend this dealership to someone. would definitely recommend this dealership to someone. More
by Matt H
December 14, 2021
We stopped going to a different Toyota location because they were always telling us we needed services that were $700. plus every single time we went in for an oil change. We were tired of playing games. they were always telling us we needed services that were $700. plus every single time we went in for an oil change. We were tired of playing games. I can’t express how thankful we are for HONEST service. Thank you for providing that. We also chatted with a salesman (Dustin) about several different vehicles. He was great! Knowledgeable and not pushy. More
by Jk25
Employees Worked With
Dustin Call
December 13, 2021
Erik and Wendal were very helpful and kept me informed of my car's status the whole time in this odd car buying world! So happy with my new car! my car's status the whole time in this odd car buying world! So happy with my new car! More
by ejansen89
December 13, 2021
Great customer service from Becka! So happy to find a RAV4 under $30k. Although I wish we could've gotten more of a bargain but I have no complaints since I love this car!! RAV4 under $30k. Although I wish we could've gotten more of a bargain but I have no complaints since I love this car!! More
by Syd15
Employees Worked With
December 12, 2021
Good service. I went to leave and my car wouldn't start, dead battery. The tech checked it out and was able to get me a new battery installed. dead battery. The tech checked it out and was able to get me a new battery installed. More
by deannamulder
Employees Worked With
Dominique Channel
