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Toyota of Gladstone

Gladstone, OR

4.9
7,667 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,667 reviews

April 23, 2020

By far the easiest and quickest car buying expierence I have had. The entire team at Gladstone was engaged in the process and made it simple. Most of the negotiating was done ahead of time. When I showed u More

by J Cowan
Recommend Dealer
Yes
Employees Worked With
Charity Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darian, Rich Stiefel, Emileigh Coen, David Chae
Apr 25, 2020 -

Toyota of Gladstone responded

Thank you so much Jeremy! We are so happy to have helped purchase that beautiful Tacoma. Congratulations and please let us know how we can help you next.

April 23, 2020

Eric Kalik was very helpful and fun to work with Found the 2010 Toyota FJ that I had been looking for, Eric Kalik was very helpful and great fun to work with. I only wish that the price on the window More

by wc1378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
Apr 25, 2020 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have been able to help you. We understand your frustrations about the fees not being listed in the sticker however they are based on where you live so there is no way to display that information. Thank you for understanding.

April 22, 2020

Low Pressure-Comfortable Environment Toobah Mahmood was our sales associate and her low-key approach and attitude made for a good, overall experience. Also, avoided the "3-on-one" fast br More

by Dziados
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toobah Mahmood
Apr 25, 2020 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so proud to have been able to help you. Welcome to the Toyota of Gladstone family, congratulations!

April 22, 2020

My experience with Gladstone Toyota was phenomenal. First my salesperson Dusty was personable and provided exemplary customer service in satisfying all my needs without any pressure to make a sale. They care More

by lawrej77
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Ovalle, Tasney McNew, David Chae, Bryan Dowd, Vic Meese, Dustin Call
Apr 25, 2020 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have helped you. Welcome to the Toyota of Gladstone family please let us know if you need anything at all.

April 22, 2020

Great service didn't make us feel pressured willing to work with our budget. Darian was very personable and likeable which matters when your selling a product. Would definitely go back. More

by cory.selfridge3
Recommend Dealer
Yes
Employees Worked With
David Chae, Darian Baughman
Apr 25, 2020 -

Toyota of Gladstone responded

This is great recommendation for Darian, thank you so much! Please let us know if we can do anything for you at all. Congratulations

April 22, 2020

In the midst of the COVID-19 pandemic JK took the time to answer all of my questions by phone then had my two desired vehicles ready for me at the time of my appointment. Test drive went great, pre-approval More

by Neapolitanmom
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan, JK Khan
Apr 25, 2020 -

Toyota of Gladstone responded

Thank you so much for this wonderful story! We are so proud to have you as part of the Toyota of Gladstone family. Congrats on your new Toyota and we look forward to seeing you. Please let us know if you need anything at all.

April 22, 2020

Thank you Seth and Eric and Jeremy you all were great to work with I love my car this dealership is the best,thank you More

by njrobin67
Recommend Dealer
Yes
Employees Worked With
Eric, Jeremy Ovalle, Mike Hill
Apr 25, 2020 -

Toyota of Gladstone responded

Thank you so much! Congratulations on your new car and welcome to the Toyota of Gladstone family.

April 22, 2020

Third time is still a charm The entire team at Toyota of Gladstone makes the buying experience very easy. We bought a new RAV4 as we traded in our 2018 lease. This is the third v More

by Jcimral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sarr
Apr 25, 2020 -

Toyota of Gladstone responded

Thank you so much for such kind words and an even bigger thank you for a being a loyal member of the Toyota of Gladstone family. Please let us know if you need anything at all.

April 21, 2020

Carl was so great! And very personable! He was patient with us and allowed us to test drive the cars we wanted. I would definitely recommend people to go see Carl Chesnut! Jeremy was great as well! Very h More

by ayers.marissa
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Ovalle
Apr 21, 2020 -

Toyota of Gladstone responded

Thank you so much Marissa. We greatly appreciate this recommendation or Carl we are so happy he was able to provide you with truly exceptional experience. Welcome to the Toyota of Gladstone family and please let us know how we may be able to help you if you need anything at all.

April 21, 2020

Eric Kalik was absolutely amazing. He was so patient with us, he encouraged us to take our time until we chose the perfect car we were 100% happy with. He and his sales manager Rick Stiefel (who was also fan More

by leaveittogod
Recommend Dealer
Yes
Employees Worked With
Rich Stiefel, Eric Kalik
Apr 21, 2020 -

Toyota of Gladstone responded

Thank you so much Mr & Mrs Carlos. We are so happy that we were able to provide you with such a wonderful experience. It is our priority to be here for you as part of the Toyota of Gladstone family. Congratulations and welcome to the Toyota of Gladstone family.

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