Toyota of Gladstone

Best Dealership Expirience! Jamie and Bryan were amazing! Forgot I was at a car dealership. Painless negotiations that didn’t leaving me feeling like I needed to take a shower. H Jamie and Bryan were amazing! Forgot I was at a car dealership. Painless negotiations that didn’t leaving me feeling like I needed to take a shower. Highly recommend them! More

Friendly and Informative Thank you for making the purchase much easier than we anticipated. Good sense of humor and patience with us being unfamiliar with the leasing process. Thank you for making the purchase much easier than we anticipated. Good sense of humor and patience with us being unfamiliar with the leasing process. More

Happy to recommend Emileigh! We enjoyed working with Emileigh Coen! She was friendly, easy to deal with, knowledgeable and helpful. She answered all our questions and let us mak We enjoyed working with Emileigh Coen! She was friendly, easy to deal with, knowledgeable and helpful. She answered all our questions and let us make our decisions. We are happy to recommend Emileigh . We are happy with the results. Carolyn and Pete More

Great place, friendly people Everybody in this dealership was super friendly! Jake was very prompt and professional , he got the information I needed in a timely manner. I'm no Everybody in this dealership was super friendly! Jake was very prompt and professional , he got the information I needed in a timely manner. I'm not in a financial spot to buy a car right now, but I know where I'll be going as soon as I save up! More

Great guy Jake is a very outgoing individual, always offering other people help. He was a very fun individual to work with and got along with everybody. He turn Jake is a very outgoing individual, always offering other people help. He was a very fun individual to work with and got along with everybody. He turned a lot of heat cases into bundles of joy and helped tackled issues within the dealership between other employees and customers as well. More

Jake was awesome Jake really took the time to explain the car and the features too me. He was very kind and took his time with me. He did not pressure me and I will de Jake really took the time to explain the car and the features too me. He was very kind and took his time with me. He did not pressure me and I will defiantly be purchasing a car from him. Thank you so much. Jason More

Purchased a 4Runner today! So I made some inquiries on pricing for a 4Runner online and within minutes Sou called me and starting answering questions. I knew what model I wanted So I made some inquiries on pricing for a 4Runner online and within minutes Sou called me and starting answering questions. I knew what model I wanted, but hadn’t quite decided what level I wanted. Sou invited me in to take a look and so he could explain all the differences. I set up an appointment for Saturday, couldn’t pin point the time as hanging with some friends, but they said no problem anytime. On the day of got a phone call I didn’t answer, making breakfast, and then an email just to remind me. Anyways I show up someone else opens the door for us, invites us in, and asks if they can help us. Let him know I was there to see Sou and he takes me to the waiting area so he can page him. A minute later he’s there and we are off and hunting for my new rig. So basically the 4Runner comes in 3 options, which I knew from a little research, and Sou took the time to listen and understood I was focusing on two of them and deciding on the package of each. We looked through a bunch of them on the lot, Sou the whole time answering questions about the differences in each. Upgrades, this has that, this doesn’t, etc. Anyways I find the perfect match for me, with his help as he asked what I planned to use it for my habits and things. The actual purchase with him may have taken less time than the selection of the vehicle. I sat down fill out a form for the credit report and he returned in a minute or two. Basically showing me a few options as far as length of contract and a few other things. I selected my choice and we were on the go. He asked about one protection plan, for a coating or something, I declined. Never heard another word about it. No, “man you really need this.” Just a simple explanation of what it was, what it covered. Then off to Tom for the financing portion, oh yay! But to my surprise, Tom is a great guy, a fisherman, though I’m a hunter. First question was was I going to use it for what it’s made for, I got the TRD, off road edition. Anyways he says to limber up as a bunch of crap to sign. We do the preliminary stuff and we get to the warranty info. He explains what comes with the vehicle, how I use it (which honestly is nice to for them to take the time. Let me know how it worked what it covered etc.) He then went in for the extended stuff. I was pretty much at the higher end of what I wanted for payments at this time, I REALLY liked this vehicle lol. So I couldn’t afford any of it and even though I liked some of it especially the 7 year everything covered warranty with road side assistance, or off road in my case, and GAP insurance, I let him know I couldn’t do it. He then asked me if I wasn’t interested or if it was a payment issue. I said the latter so he went to work. He got me the warranty, GAP, and 5 years of the normal maintenance. All for just a few dollars more a month, still in my range. Perfect! Now I don’t have to worry about oil changes, tire rotation, any of that crap for 5 years. Also if anything breaks in 7 years it’s covered, bumper to bumper. It’s awesome. When I was done there Sou swooped me up gave me all my user guides, reading material, and let me know the vehicle is getting detailed. Even though the sale was final he was still around making sure everything I need is taken care of. Finally the car is ready and he takes me out and starts explaining all the features.again. Connecting my phone to the car. All the little things. He thanked me for giving him the chance and I thanked him back for the ease of the transaction. I was in and out in less than 2 hours. Mind you a good portion of that was me deciding what exactly model I wanted, and then waiting for the detail work to be done, pretty busy that day. Just would like to say it was a pleasurable experience and would do it aigain, though hopefully not for a long time. (Want the vehicle for a while.) Now off to the mountain snow! Let’s try this mother out! More

Positive experience-great sales person! Emileigh was the first person to contact me from the dealership and she set the positive tone throughout the buying experience. I greatly appreciate Emileigh was the first person to contact me from the dealership and she set the positive tone throughout the buying experience. I greatly appreciated her time and willingness to answer my myriad of questions and respond to my particular set of needs. Admittedly, I don’t typically do not enjoy the entire purchasing cycle at dealerships but this was much different and overall positive. Thank you very much! More

Absolutely amazing I had to buy a new car which I usually hate doing but this dealership really helped me out. I worked with Jake and he is awesome. I would highly recom I had to buy a new car which I usually hate doing but this dealership really helped me out. I worked with Jake and he is awesome. I would highly recommend him and the dealership. More

A non-traditional transaction that worked to perfection. This was my first purchase from Toyota of Gladstone, and I am "Glad" I shopped here first. My purchase was to be a surprise for my wife for our weddin This was my first purchase from Toyota of Gladstone, and I am "Glad" I shopped here first. My purchase was to be a surprise for my wife for our wedding anniversary, so there were many opportunities to let the secret out. Even with credit checks, trade-in value and follow-up emails they helped me keep my plan a secret. Jamie was so helpful from the initial online inquiry, through the vehicle selection process and even helping to carry out a surprise delivery! Thanks, Jamie, I couldn't have pulled off the caper without your help! More