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Toyota of Gladstone

Gladstone, OR

4.9
6,593 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,593 reviews

February 24, 2018

Great experience, bought two cars !!! 👍🏽 Thank you Wade for your great service and professionalism. Thank you for explaining anything, taking your time to help us, and for being super super p More

by Susancmillan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Fish
Feb 24, 2018 -

Toyota of Gladstone responded

Susan this is such a wonderful review. Thank you so much for your kind words! Wade will certainly be lifted by this. We welcome you and your dad to the Toyota of Gladstone family.

February 24, 2018

Great experience I used my insurance companies car buying assistance to locate the vehicle I wanted. Within minutes I received a call from Eric and he was able to loca More

by Rich Wirfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Muhammad Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing this wonderful story. We are very happy to have been able to help you. Please let us know if we can help you in any way.

February 24, 2018

Professional work and awesome service I have a wide experience in buying cars and I bought a lot of cars from a lot of Delearships but Toyota Gladstone is something different . The most im More

by Ahmad2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Chambers
Feb 24, 2018 -

Toyota of Gladstone responded

What a wonderful story! Thank you so much for sharing. We are very proud of our team and we so glad that you had the chance to experience why we are so proud of them. Welcome to the Toyota of Gladstone family.

February 23, 2018

They make customer service their priority This is the second vehicle I have purchased through Gladstone Toyota, but the first time I've dealt with Jamie as my sales rep. Jamie is awesome! Sh More

by Temosabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Dustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Stiefel and one other man who was awesome too, but I can't remember his name! I will include him in this asap, Tom Angel, Jamie Wheeler-Semrad
Feb 23, 2018 -

Toyota of Gladstone responded

Congrats on your new purchase! We are so happy that Jamie was able to help you find the car and make sure that you are not only happy but super happy with your new Toyota. Please let us know if we can help you with anything in the future.

February 23, 2018

2018 4Runner TRD Off-Road Premium I recently purchased a new 2018 4Runner and worked with Jamie, she was great to work with, always provided the info I needed to help make decisions. I More

by El DR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Wheeler-Semrad
Feb 24, 2018 -

Toyota of Gladstone responded

Congrats on your new 4Runner and welcome to the Toyota of Gladstone family. We are so happy that you had such a wonderful time with us. Thank you so much for sharing your story.

February 21, 2018

Jeremy Ovalle is the best! This is my 3rd car from toyota of Gladstone and every time I’m in there they are always kind and fair, they have an awesome staff and if you have a ca More

by Mason01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McPherson, Jeremy Ovalle, Jamie Wheeler-Semrad
Feb 23, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing your story! We are so proud to have you as a part of the Toyota of Gladstone family Mason.

February 19, 2018

Good Experience I had a great experience working with Jamie. She was informative and not pushy at all. I went in there knowing what I wanted, and she only showed me t More

by socialbrat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Ovalle, Jamie Wheeler-Semrad
Feb 20, 2018 -

Toyota of Gladstone responded

Congrats on your new car! We are so happy that you stayed and allowed Jamie to help you! Welcome to the Toyota of Gladstone family.

February 19, 2018

Awful I didn't like working with 3 different people, one who was kind of condescending to me. Unable to get straightforward answers to my questions. Did not More

by SusanRaeburn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unable to remember names
Feb 23, 2018 -

Toyota of Gladstone responded

Susan thank you so much for taking the time to share your experience. I am so sorry to learn that it was not a positive one. We walk a fine line between persistence and pressure and it sounds like that line was definitely crossed in your case. I can assure that we will be using your feedback as a training tool and it is greatly appreciated. Please let me know if we can do anything to further assist you. Charity Graff 503-655-7100

February 17, 2018

Great service Came in for an oil change and left with a new car! Awesome service! Thank you so much Kenny! Will always come back! Great job! More

by Mrsbloom17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2018 -

Toyota of Gladstone responded

Mrs. Bloom, thank you so much for the kind words! We are so happy to have you as part of the Toyota of Gladstone team.

February 16, 2018

Five stars It’s hard to find car salesmen you actually like... meet Josh! He was so helpful and knowledgeable. I had a great experience and there is a reason I’m More

by Lmajor1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Kidner, Vic Meese
Feb 17, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing your experience! I am so happy that you continue to get wonderful service here and we are so proud to have Joshua as part of our team.

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