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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
7,505 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,505 reviews

June 06, 2024

I was very impressed with Alberto. He was an easy going guy. Not too pushy but eager 2 do business. He had a few options when I got there. I would recommend him & the dealership More

by KAMI6302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Muniz Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank a you for taking the time to share your positive experience with Alberto at Toyota of Gladstone! We're delighted to hear that his approachable and professional demeanor made your visit both comfortable and productive. It's great to know that he presented you with options and handled everything with the right balance of enthusiasm and professionalism. We appreciate your recommendation of Alberto and our dealership. We look forward to serving you again in the future and hope to continue to meet your expectations.

June 06, 2024

Jose helped me out and I would recommend him he’s so patient and truly cares because he answered all my questions and concerns leaving me with a happy mood! Thank you so much Jose! More

by anayelibermudez
Recommend Dealer
Yes
Employees Worked With
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you for your wonderful feedback and for recommending Jose at Toyota of Gladstone! We're delighted to hear that Jose provided you with the patient and caring service we strive for, ensuring all your questions were answered thoroughly. It's fantastic to know that he left you in a happy mood! We appreciate your kind words and look forward to continuing to serve you. Thank you for choosing Toyota of Gladstone, and we hope to see you again soon!

June 06, 2024

I purchased my Toyota Supra 3. 0 Premium in Renaissance Red from Mr.Lopez and it was a very splendid experience in terms of customer service and buying experience. More

by Bryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you for your glowing review! We're thrilled to hear about your splendid experience purchasing your Toyota Supra 3.0 Premium with Mr. Lopez at Toyota of Gladstone. It’s great to know that both the customer service and the buying process met your expectations, especially with such a fantastic vehicle choice. We hope you enjoy every moment in your Renaissance Red Supra, and we look forward to assisting you with any future automotive needs.

June 05, 2024

Lina , Jonathan and team were professionals and made the experience outstanding .I would definitely recommend. More

by tajisa5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you for sharing your outstanding experience with Lina, Jonathan, and our team at Toyota of Gladstone! We're thrilled to hear that their professionalism made your visit exceptional. We strive to provide excellent service, and it’s rewarding to know we’ve met your expectations. We appreciate your recommendation and look forward to serving you and anyone you refer to us in the future. Thank you for choosing Toyota of Gladstone!

June 04, 2024

My experience purchasing car from Gladstone Toyota couldn’t have been better, everything went perfectly and very fast, from finding the right car to financing. Lina was very professional, knowledgeabl More

by jbiki96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing your positive experience at Toyota of Gladstone! We're thrilled to hear that everything from finding the right car to financing went perfectly and quickly. It’s wonderful to know that Lina provided you with professional, knowledgeable, and high-level customer service. We strive to make every experience efficient and enjoyable, and your feedback affirms our efforts. We appreciate your intention to return in the future and look forward to serving you again. Thank you for choosing Toyota of Gladstone!

June 04, 2024

Sales managers beat offer from another dealer, provided copy of lease to me to review before signing, then honored their offered price for a comparable car when another customer bought car I had initially More

by john williamson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kirchem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lars in Finance, Muhammad Khan
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you for sharing your experience with Toyota of Gladstone! We're pleased to hear that our team was able to provide you with a competitive offer and ensure transparency throughout your lease process. It’s great to know that we could honor the agreed price with a comparable car, even after the initial one was purchased by another customer. Our goal is to make each step of your buying experience straightforward and satisfactory. We appreciate your feedback and are glad to have met your expectations. We look forward to serving you again in the future!

June 04, 2024

Nan was super helpful and easy to work with. Gladstone Toyota consistently has good prices. Easy transaction! More

by jeffhaagenson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nan Velasquez
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you for your positive feedback about your experience with Nan at Toyota of Gladstone! We're delighted to hear that she was super helpful and easy to work with, making your transaction smooth and straightforward. We strive to offer competitive prices and efficient service, and it's great to know that we met your expectations. We appreciate your business and look forward to assisting you again in the future. Thank you for choosing Toyota of Gladstone!

June 03, 2024

Several other dealers in my area have played games with "internet pricing" recently, and it has been super annoying. Toyota of Gladstone did NOT play games, which I'm very thankful for. Steven Hunt was More

by Lars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan, Steven Hunt
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience at Toyota of Gladstone, especially with Steven Hunt. We're thrilled to hear that we were able to provide a transparent and hassle-free service, particularly in light of your previous experiences with "internet pricing" games at other dealers. Steven's dedication to ensuring you felt completely comfortable with every aspect of your truck, from allowing you to inspect it on a lift to verifying its service history, is a perfect example of our commitment to going above and beyond for our customers. We are delighted to know that you are super happy with your vehicle and that your experience with us was great. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new truck!

June 03, 2024

Great Experience and happy with my new Rav4. Thanks a million. Highly recommend the team More

by jasonfohsound
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kalik
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you for your great review and high recommendation! We're thrilled to hear that you had a wonderful experience at Toyota of Gladstone and that you're happy with your new RAV4. Our team strives to provide excellent service, and your feedback is a testament to their efforts. We appreciate your thanks and look forward to serving you again in the future. Enjoy every mile in your new RAV4!

June 03, 2024

Eric was so great to work with! From initial phone call to getting my car ready to be driven home at the end of the day, he was friendly, knowledgeable and genuinely cared about get More

by cbgb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kalik
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your wonderful experience with Eric at Toyota of Gladstone! We're thrilled to hear that from the initial phone call to the moment you drove your new car home, Eric provided friendly, knowledgeable, and genuinely caring service. It's great to know that the transaction was smooth and that you felt the pricing was fair. We are delighted that you're thrilled with your new ride and look forward to serving you again in the future. Thank you for choosing Toyota of Gladstone!

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