Toyota of Hackensack

Excellence above and beyond. Always very satisfied with all the staff and the service department is excellent. Always very satisfied with all the staff and the service department is excellent. More

Ordered a brand new 2023 Toyota through this dealer. Jeff was my salesperson and was nothing short of amazing. Great communication from time of inquiring about the car, to purchasing, to taking delivery Jeff was my salesperson and was nothing short of amazing. Great communication from time of inquiring about the car, to purchasing, to taking delivery and leaving with the car. Highly recommend More

I’m satisfied. My service manager Susana is a nice and very helpfull lady.more power Susana.. My service manager Susana is a nice and very helpfull lady.more power Susana.. More

I could not have asked for a better experience buying my dream car. I walked in expected to be bombarded with aggressive sales tactics and clairvoyant sales pitches. I experienced the exact opposite. My sal dream car. I walked in expected to be bombarded with aggressive sales tactics and clairvoyant sales pitches. I experienced the exact opposite. My sales rep Melissa listened to exactly what I wanted and went the extra mile to help secure my car. Throughout this process I noticed how she recruited other members of her team to help close the deal. Overall, my experience with her highlighted the team based approach this institution takes to ensure customer satisfaction. Without a doubt, I will recommend this dealership to anyone looking to service or purchase a vehicle. Likewise, I will be a repeat customer at this dealership bringing my business exclusively to Melissa and her team. Thank you for your help. God bless you all! More

For someone who didn't want just any car Ana really make sure she did her best to get the car I really wanted. Not only was Ana friendly, she was also efficient. and on the same day I was able to leave with sure she did her best to get the car I really wanted. Not only was Ana friendly, she was also efficient. and on the same day I was able to leave with a brand new car just in time to welcome my babygirl. Ana Mayers I look forward to working with you in the future Thank you. More

Paul was great, the insurance guy was great, the finance guy was great. Car nice guy was great. Car nice More

Ramone was great to work with as usual. He always makes me feel comfortable and is straight forward about everything. He always makes me feel comfortable and is straight forward about everything. More

I like this dealership ! They have a big inventory. We bought a great used car with them. They will help you find the car you need! They have a big inventory. We bought a great used car with them. They will help you find the car you need! More

Cheating people change belt not necessary rip 200 dollar. don’t trust them. Just don’t beleive them. The guy comes couple of xxxxxxxx for around six hundred dollar and tells me your belt needs to be changed g don’t trust them. Just don’t beleive them. The guy comes couple of xxxxxxxx for around six hundred dollar and tells me your belt needs to be changed got discolored.. need to be changed. I was jet lagged at that moment and ask them to change. Within five minutes I told them to STo changing cause it can go for 60 to 100. Discolor outside the belt means nothing. The rep say its too late the belt is off in five minutes and he said he was not talking about performance of belt and he showed minute discoloration on drive belt that power battery. Since I agreed to it I need to pay. The belt come off in five minutes put back mY be 10 minutes and charged me 179 for labor and replace similar but not original belt for 15 dollar . Comes around two hundred. The service manager calls me and tells me since car already ran 50000 miles 4 years old and even there is no crack and looks needed to be changed. The manual tells us to inspect the crack on belt and not minute discoloration and warrented for atleast 60000 miles and last100000 miles or more. Even being professional they want to beleive you that they are not skimming you. Manager was worried and try to convince me three times . I told them I will write a factual and complete report on them if I get oppertunity. Think about it they are stooping that low to cheat you 200 dollar wasn’t that great amount. Given the oppertunity they will come with more xxxxxxxx and rip you of. This dealer has no same. You will fell ashamed to talk with them and only best way to pay them . They are worms . More

Very disappointed when I got my car back. This is the second time. Need to deal with another dealership I’m tired of Toyota marking me upset. This is the second time. Need to deal with another dealership I’m tired of Toyota marking me upset. More