Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
4,002 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,002 reviews
September 26, 2022
Very good I like the service 😀 and I like my 🚗 thanks very much I Recommend thanks very much I Recommend More
by DUAASHISHAN
Verified Customer
September 26, 2022
I buy all my cars from you the service is great the people are awesome to deal with people are awesome to deal with More
by ronaldposs
Employees Worked With
September 25, 2022
Amazing service. I went in for a regular service, they conducted an inspection which lead to pointing out other deficiencies about my car. Before working on what they I went in for a regular service, they conducted an inspection which lead to pointing out other deficiencies about my car. Before working on what they found they met with me first to see if I wanted to have it taken care of now or at a later date. More
by Vruiza12
September 25, 2022
The staff are rude. The time estimates are wildly off. If I ever receive another safety recall notice I am going to ignore it because the experience at Toyota of Hackens The time estimates are wildly off. If I ever receive another safety recall notice I am going to ignore it because the experience at Toyota of Hackensack on Friday was so bad More
by Will
Employees Worked With
Cedric Hopson
September 22, 2022
Toyota Hackensack is a good and perfext to everybody. All workers is driendly ang kindly. Im satieadied to this place thanks All workers is driendly ang kindly. Im satieadied to this place thanks More
by JOSEPHINEDAYOT74
September 21, 2022
I had a wonderful experience shopping for a new car. Bill Coll was very nice. He was honest and not assertive. He was patient and answered all my questions. He even took me on a test drive as I requeste Bill Coll was very nice. He was honest and not assertive. He was patient and answered all my questions. He even took me on a test drive as I requested. The finance person was helpful and knowledgeable. He was honest and not pushy. More
by BANDC001
Employees Worked With
September 19, 2022
Marissa, the service writer was terrific. She made me aware of all issues that needed to be addressed. Frank worked on my car and ended up telling me that I didn’t need spark plugs after all! She made me aware of all issues that needed to be addressed. Frank worked on my car and ended up telling me that I didn’t need spark plugs after all! That saved me quite a bit. Thank you, Frank. I’ve been to this particular dealership twice so far and have been very happy both times. More
by Debra.griner
Employees Worked With
Frank Cuevas, Marissa
September 19, 2022
Paul is affable, honest, helpful, and kind. We shopped around at several dealers, all of which added thousands of dollars worth of "required" costs/fees to their internet price; Paul and Toyota We shopped around at several dealers, all of which added thousands of dollars worth of "required" costs/fees to their internet price; Paul and Toyota of Hackensack did not play these games. 100% would buy another car from Toyota of Hackensack. More
by krbn
Employees Worked With
