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Toyota of Hackensack
Hackensack, NJ
4,069 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,069 reviews
October 16, 2022
They took excellent care from start to finish of my transaction, It was quite easy transaction, It was quite easy More
by tpell62194
Verified CustomerEmployees Worked With
October 16, 2022
Professional, fast service, communication was good. The wait to drop off an pick up could have been faster. Overall, good experience The wait to drop off an pick up could have been faster. Overall, good experience More
by DANASURO
October 15, 2022
I’m very satisfied with this dealership they were professional and not greedy with the markup, thank you guys! what sucks is that I got this car 3 weeks ago and got rear ended yesterday. professional and not greedy with the markup, thank you guys! what sucks is that I got this car 3 weeks ago and got rear ended yesterday. More
by piotrzjc
Employees Worked With
October 15, 2022
Hackensack Toyota is always friendly courteous with prompt service. They inform their customers exactly what work will be done & the price before any work is done (unlike Universal Little Falls). prompt service. They inform their customers exactly what work will be done & the price before any work is done (unlike Universal Little Falls). More
by Ina.maclin13
Employees Worked With
October 15, 2022
Hackensack Toyota was my last resort after visiting other Toyota dealers. I was frustrated and ready to give up on Toyota. The first salesman I saw when I walked into your business was Juan Ramirez.I am so Toyota dealers. I was frustrated and ready to give up on Toyota. The first salesman I saw when I walked into your business was Juan Ramirez.I am so glad it was him he had all the patience and understood my frustration. He's a really nice guy to deal with and I'm happy that he was the one that sold me the car. To me he's a FIVE STAR SALESMAN. As for the finance guy he was really nice too and worked well with me. Great staff and great customerservice! I highly recommend your business. Hackensack Toyota the best! More
by ELGALLO1184PR
Employees Worked With
October 14, 2022
Purchase or a Lease always a pleasure from the Staff to the Dealership itself a timely procedure always goes smoothly and professionally the Dealership itself a timely procedure always goes smoothly and professionally More
by Jpanzarino
Employees Worked With
October 14, 2022
Jeffrey is very helpful and prompt when answering my queries. He is very knowledgeable. No stress dealing with him. Glad to have found him to work with for my car transaction. queries. He is very knowledgeable. No stress dealing with him. Glad to have found him to work with for my car transaction. More
by JB
Employees Worked With
October 14, 2022
Ended up buying two corollas from Miriam, came shopping to help my mother, and ended up purchasing a car for my business as well. Pricing was transparent, and delivery was a fast process. to help my mother, and ended up purchasing a car for my business as well. Pricing was transparent, and delivery was a fast process. More
by Hudsonmanagementinc
Employees Worked With
Miriam Shanken
October 13, 2022
Muchas gracias buen servicio y muy agradecido por la compra . Es mi carro favorito ……thanks compra . Es mi carro favorito ……thanks More
by michaelja33
October 13, 2022
Exceptional! … Starting with sales, then finance department and returning back for service. Staff were extraordinary. They gave me 101% of their attention, did not … Starting with sales, then finance department and returning back for service. Staff were extraordinary. They gave me 101% of their attention, did not keep me waiting. Super friendly, no hesitation with their answers so I knew that they were honest. Wish that all of my previous car buying experience with other manufacturer dealers were as smooth as Toyota of Hackensack. They may have been my first, but it’s certainly not my last! Thank you, David V. More
by DAVE681
Employees Worked With
Miriam Shanken
