Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
4,007 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,007 reviews
Verified Customer
June 01, 2022
Friendly and responsive salespeople. Found us the car we wanted and kept in touch about it. Found us the car we wanted and kept in touch about it. More
by dwf
June 01, 2022
I did not like to fact they adjusted my mirrors and also they rotated and checked the air and the tires and not put the valve cap back on the two of the tires! Besides that, Services were fine. they rotated and checked the air and the tires and not put the valve cap back on the two of the tires! Besides that, Services were fine. More
by DEVILSMIKE
Employees Worked With
May 30, 2022
Absolutely awesome, Professorial, courteous, fast, efficient, economical, great quality of the products installed. I would recommend service to others in a heartbeat 💗 efficient, economical, great quality of the products installed. I would recommend service to others in a heartbeat 💗 More
by KIZZYAKA
Employees Worked With
Cedric Hopson
May 30, 2022
Cedric, his service team, techs, and a special thanks to Dana, they are the best! I couldn't be happier!! Thank you all so so much!!! Dana, they are the best! I couldn't be happier!! Thank you all so so much!!! More
by dmbranc333
Employees Worked With
May 30, 2022
I asked the receptionist that, I don’t want to deal with Joe, as my last two times dealt with him it was a horrible experience, so she sent me to Dana, but later on I found Joe calling me and he got my car. Joe, as my last two times dealt with him it was a horrible experience, so she sent me to Dana, but later on I found Joe calling me and he got my car. I really don’t understand how this happened, any way as the last 3 times it was a bad experience and I am searching for another service place to serve my car. I have complained before and nobody cares to contact me????!!!! More
by D_Bialy
Employees Worked With
May 29, 2022
The process of leasing my Rav4 was so pleasant due to my salesperson JP who was courteous, professional and kept me well informed during the whole process. salesperson JP who was courteous, professional and kept me well informed during the whole process. More
by Mom2five125
Employees Worked With
May 27, 2022
Absolutely the best! !! A coworker referred me to Miriam when I was looking for a 4Runner. In this crazy market, she took care of me on the price and got me the EXACT car !! A coworker referred me to Miriam when I was looking for a 4Runner. In this crazy market, she took care of me on the price and got me the EXACT car I was looking for when all other dealers gave me the run around an ridiculous lease pricing. When an issue with my current lease came up, she went above and beyond to accommodate me. Not only do I love my new 4Runner, but I also got a new friend in Miriam. 5⭐️ More
by Manzetti
Employees Worked With
Miriam Shanken
