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Toyota of Hackensack
Hackensack, NJ
4,053 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,053 reviews
Verified Customer
March 31, 2022
JP is an excellent sales person, honest and informative and very helpful, he made my process very easy and everything went smooth with no surprises. Love my new car!!!I I also want to give a shout out Abig and very helpful, he made my process very easy and everything went smooth with no surprises. Love my new car!!!I I also want to give a shout out Abigail, as she assisted me through the initial process on the phone… all of the sales managers, and the closer Steve…. Who was also very informative and provide car warranty information. I appreciate all the help in getting me into my new car after a three months waits time… My car was delivered earlier than stated and process at signing went smooth. I can’t emphasize how genuine and well deserve is this review. Thank you :) More
by Mel
March 31, 2022
The diagnostic codes of the check engine light was more than one. The technicians spent time to find my car’s problem. We appreciate their work. than one. The technicians spent time to find my car’s problem. We appreciate their work. More
by JOAN
Employees Worked With
Service department
March 31, 2022
My overall experience at this dealership has declined over the years. Lack of loaner cars, pricing, and the overall disregard of the customers time isn't respected. over the years. Lack of loaner cars, pricing, and the overall disregard of the customers time isn't respected. More
by cfrankie3
Employees Worked With
Joe, one of the service advisor.
March 31, 2022
Excellent. Made it very easy to do business. Was able to do everything via phone and email as I live 3 hours from the dealership. Jeff then set up for me to tak Made it very easy to do business. Was able to do everything via phone and email as I live 3 hours from the dealership. Jeff then set up for me to take delivery with coworker jose and he was also very knowledgeable and helpful. My tags were sent dis FedEx so I didn’t have to make another long trip!! Great process! Great Employees! I highly recommend. More
by SSSSHERI
March 31, 2022
For our first time being there it was a really good experience. Jeff and Juan was was nice to deal with experience. Jeff and Juan was was nice to deal with More
by ROSIECANCIO
March 30, 2022
Hey my name is Mohamad I bought a supra from Melissa she gave me the best deal out there Very very nice person to deal with I recommend if you want to buy Toyota go with Melissa Toyota of Hackensack Ne gave me the best deal out there Very very nice person to deal with I recommend if you want to buy Toyota go with Melissa Toyota of Hackensack New Jersey More
by Mohamedkazan2022
Employees Worked With
March 30, 2022
I flew from Augusta, GA to pickup my 2022 Toyota GR Supra. And I was not disappointed at all! Melisa was just as awesome over the phone and e-mail as she was in person! Her customer service was second Supra. And I was not disappointed at all! Melisa was just as awesome over the phone and e-mail as she was in person! Her customer service was second to none! Attentive, respectful…she paid attention to every detail. Answered my questions promptly and researched the ones she wasn’t sure about or got me in touch with someone who knew! Incredible. More
by dekonbleu
