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Toyota of Hackensack
Hackensack, NJ
4,002 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,002 reviews
December 26, 2021
This dealership gives priority to their customers, and the service they provide simply exceed one’s expectations, and they make sure that while in waiting the customer is comfortable and relaxed with free the service they provide simply exceed one’s expectations, and they make sure that while in waiting the customer is comfortable and relaxed with free food and drinks. More
by JTUBIANOSA
Verified CustomerEmployees Worked With
Service
December 26, 2021
From the staff I spoke to on the phone, to Juan and Steve, to the staff that put my license plates on - everyone made the stressful experience pleasant. They were patient, thorough, knowledgeable, and Steve, to the staff that put my license plates on - everyone made the stressful experience pleasant. They were patient, thorough, knowledgeable, and personable. More
by kms
Employees Worked With
December 25, 2021
Nice attention and fast service also very efficient to reschedule my miss appointment only with a text message. Great job reschedule my miss appointment only with a text message. Great job More
by HRINCON059
Employees Worked With
Other Employees :
Mary Green
December 25, 2021
It was a good experience I would recommend Anna Mayers, she is good at her job. she is good at her job. More
by banton.trudi22
Employees Worked With
December 24, 2021
Very knowledgeable and helpful stuff. I was pleased with their work and support and speed their work and support and speed More
by er0924gomel
December 24, 2021
As always. Excellent service and caring. Well done. Lynn and warren reicher. Happy Xmas. To all Lynn and warren reicher. Happy Xmas. To all More
by WREICHER
Employees Worked With
December 23, 2021
This is my second lease with Miriam and both times the experience was great! She worked with me in getting an awesome car for a price that I can Even with the limited availability, she set realistic expec experience was great! She worked with me in getting an awesome car for a price that I can Even with the limited availability, she set realistic expectations , a timeline and got me the car I wanted within reasonable time. Highly recommend!! More
by Lyn
Employees Worked With
Miriam Shanken
December 23, 2021
This was my first time here. Scheduled online but followed up with a phone call the woman was extremely helpful and kind. She explained everything. Car was serviced and ready early for us. Even recei followed up with a phone call the woman was extremely helpful and kind. She explained everything. Car was serviced and ready early for us. Even received a phone call telling us it was ready. More
by KRIS26
Employees Worked With
Mary Green
December 23, 2021
When in for a Routine Maintenance Service without an appointment. I saw the Service Advisor within minutes and service was completed within 1.5 hours. Service advisor notified me that my battery looked appointment. I saw the Service Advisor within minutes and service was completed within 1.5 hours. Service advisor notified me that my battery looked questionable on their test. No hard sell. I decided to replace the battery to avoid any possible future starting problems. More
by ARTWORX100
Employees Worked With
Suzanne C.
December 22, 2021
Although there weren’t any cars on the lot to choose from, Ana went out of her way to get me a car. I went in for a used car and ended up with a new car. from, Ana went out of her way to get me a car. I went in for a used car and ended up with a new car. More
by Xdiaz711
Employees Worked With
