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Toyota of Hackensack
Hackensack, NJ
4,042 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,042 reviews
August 31, 2021
In and out with no BS. They took care of my issues the first time in the time they said they would. They kept me inform on progress and did not hassle me. first time in the time they said they would. They kept me inform on progress and did not hassle me. More
by ISHARRIS
Verified CustomerEmployees Worked With
August 29, 2021
Susana is the best service advisor and the sales area tony and Jonathan munos are the best. I always recommend shop at toyota of hackensack. tony and Jonathan munos are the best. I always recommend shop at toyota of hackensack. More
by JTREMOLS.JT
August 29, 2021
John Ramirez is an expert sales associate! I went in there wanting to simply test drive a pre-owned 2018 Toyota RAV4. Then, I end up buying it all thanks to John. He is transparent and he has dispelled there wanting to simply test drive a pre-owned 2018 Toyota RAV4. Then, I end up buying it all thanks to John. He is transparent and he has dispelled the myth in my head that car salespeople are sleazy and unethical. Steve Branda was also transparent in the process and gave me the best insurance policy with GEICO. Toyota of Hackensack puts the T in transparency. More
by williamstylerc
Employees Worked With
August 28, 2021
I've been dealing with Toyota of Hackensack since 2008. Every contact has been topnotch! I deal with Melissa L who is great. She is extremely helpful, always clear, and gets me whatever information I re Every contact has been topnotch! I deal with Melissa L who is great. She is extremely helpful, always clear, and gets me whatever information I require, while working hard to get me quality in both the experience and service. Why would I go any place else? More
by JOANIEHS
Employees Worked With
August 28, 2021
i was as always very satisfied with the service I received and the additional information that was presented to me for maintenance to me car that was required and I took advantage of this information received and the additional information that was presented to me for maintenance to me car that was required and I took advantage of this information to have my car serviced. More
by AZINK14
Employees Worked With
C Hopson
August 28, 2021
Susana and Kat in service and customer relations departments are spectacular example of supreme customer service. They make me feel as part of the Toyota family departments are spectacular example of supreme customer service. They make me feel as part of the Toyota family More
by JOFAMER
Employees Worked With
Susana and Kat
August 28, 2021
Bought all my cars here and always had them serviced here with no problems.. I have always dealt with Cedric for my service needs because he was always there for me with a smile!! with no problems.. I have always dealt with Cedric for my service needs because he was always there for me with a smile!! More
by FAS43C1
Employees Worked With
Cedric Hopson
August 28, 2021
JP was very helpful in getting me the car I wanted at the price I wanted. When the car was delayed in manufacturing he was sure to reach out to me and coordinate with me. He was consistently in touch with me price I wanted. When the car was delayed in manufacturing he was sure to reach out to me and coordinate with me. He was consistently in touch with me and answered all my questions. More
by RB
Employees Worked With
August 27, 2021
Always a great experience at Hackensack Toyota they are always so kind and professional we have been dealing with Fred Radulic and Billy Cole for years always so kind and professional we have been dealing with Fred Radulic and Billy Cole for years More
by EMDCATTANI
August 27, 2021
After numerous calls and emails to management to fix an error made by one of their employees who entered the wrong service mileage, nothing has been done yet and it has been over two weeks. error made by one of their employees who entered the wrong service mileage, nothing has been done yet and it has been over two weeks. More
by NYExpat
Employees Worked With
Management
