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Toyota of Hackensack
Hackensack, NJ
4,045 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,045 reviews
July 25, 2021
I had a great experience at this dealership. They were very helpful and accommodating during the time I was searching for a new vehicle for purchase. very helpful and accommodating during the time I was searching for a new vehicle for purchase. More
by jasmingpr1
Employees Worked With
July 25, 2021
Paul went out of his way to help! Great family man under stress but it did not stop him from giving the best service! Would highly recommend him ! stress but it did not stop him from giving the best service! Would highly recommend him ! More
by PLDERISO
Verified CustomerEmployees Worked With
Other Employees :
Knows his job completely perfessional
July 25, 2021
Amazing reception, welcoming and friendly. Paul was the best, he's definitely the one you want to take care of you. I'll be coming back for sure! best, he's definitely the one you want to take care of you. I'll be coming back for sure! More
by RAULESDC_5
Employees Worked With
July 24, 2021
Everyone there is extremely nice and helpful. Especially JP, Melissa and the boss Mario. He will always get it done. Let him know what you looking to pay and e will try his best if it's doable. JP, Melissa and the boss Mario. He will always get it done. Let him know what you looking to pay and e will try his best if it's doable. More
by tangelo.magee27
Employees Worked With
Other Employees :
The men and women at the service department are also amazing especially Drew. He is always willing to go above and beyond of what you ask.
July 24, 2021
Toyota of Hackensack took care of my Highlander in a short period of time and I don’t have to pay for my visit thank you toyota of hackensack short period of time and I don’t have to pay for my visit thank you toyota of hackensack More
by JIMMY.JOY20
Employees Worked With
July 23, 2021
My experience was very positive. John Reyes was very professional and easy to deal with. He answered all of my questions and concerns, and he made sure I get the best deal for my lease! professional and easy to deal with. He answered all of my questions and concerns, and he made sure I get the best deal for my lease! More
by J AbuAli
Employees Worked With
July 23, 2021
Was very satisfied with the overall outcome. Everyone was very friendly, and helpful. Just need to find a way to speed up the process. Spent most of the day there. very friendly, and helpful. Just need to find a way to speed up the process. Spent most of the day there. More
by TERRIBBLT
Employees Worked With
July 22, 2021
The Salesperson, Alex, was fantastic. Did an outstanding job and was both cooperative and informative. Seemed that the finance fellow and the person who was supposed to demonstrate all the bells and whistl job and was both cooperative and informative. Seemed that the finance fellow and the person who was supposed to demonstrate all the bells and whistles weren't around on the day of the pick. More
by Dhuggett
Employees Worked With
Alejandro Corpuz
July 21, 2021
Everything was awesome and went smooth and everyone was extremely helpful and kind. Usually you spend hours at the dealer ship, I was in and out extremely helpful and kind. Usually you spend hours at the dealer ship, I was in and out More
by briana.p201
Employees Worked With
Miriam Shanken
July 21, 2021
I had to pay for my own gas on the test drive and was not reimbursed for it. Felt very rushed even when I called from out of state. Finance manager was also pushy and inconsiderate. Once I purchased the car, reimbursed for it. Felt very rushed even when I called from out of state. Finance manager was also pushy and inconsiderate. Once I purchased the car, it was impossible to get a hold of anyone for days. The car had many problems with the panoramic roof that I am currently in lawsuit with Toyota over. Also a leak in the spare tire compartment. The car was an absolute lemon. All within a month of buying the car. The salesman was also rude after the fact because they refused to work with me on a permanent solution. Would never recommend this dealership to anyone. PLEASE STAY AWAY. More
by RLRR
