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Toyota of Hackensack

Hackensack, NJ

4.5
4,049 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,050 reviews

June 19, 2021

The service department is exceptional at Toyota Hackensack and always has been. I cannot say the same for your sales department. My experience with my last lease was matter-of-fact and downrigh More

by MCMULLANJANET
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

Great service staffs and ultimate service . Waiting time and interacting in between car service were well managed. Service representative explained every detail about the service in the time frames More

by YKIM0144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallory Wesner, Mary Green
June 14, 2021

I always can say good things about this dealership, good services the personal so helpful who assist me the day when I buy the car was Bill coll sales person nice guy and very profesional . I recommend To More

by Danelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2021

I just purchased a new Prius at Toyota of Hackensack. The staff and especially my salesman John Ramirez couldn't have been more helpful. They really went the extra mile to satisfy my needs. I would st More

by adickens64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramirez
June 12, 2021

Second time we have been to Toyota in Hackensack. First time leased a Camry , excellent sales, service etc. this time bought a 2021 Rav 4. Great experience again . Seem less and quick More

by STACEY20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim (sales) and Lenard (finance)
June 12, 2021

Everything went great. They said the car was ready but when I came to pick it up they had not started to wash. As a result I had to wait, and wait and wait. Your team was great all the repairs were done More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nixon Gomez
June 11, 2021

The appointment was very easy to schedule. The staff was friendly and the service was thorough. I added some work and it was taken care of More

by Splect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

THE APPOINTMENT WAS VERY EASY TO SCHEDULE. THE SERVICE WAS DONE COMPLETELY AND THE TOTAL JOB WAS VERY WELL PERFORMED. I WILL RECOMMEND THIS AGENCY TO ALL FRIENDS. More

by MSDALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TONY GALLO
June 09, 2021

After weeks of searching, I chanced upon Ana and Toyota of Hackensack. From the moment I stepped in, Ana was straightforward yet patient. From finding the car I wanted, to putting together the deal, she wa More

by Cveliz29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

Pricing and financing were very straight forward. The sales agent was no knowledgeable but was really low pressure. Got a really cool car for the price I expected. More

by DCUK
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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