Toyota of Hackensack

They make feel like family. They work with you to get you the car you want however the service dept could do better. I went back to get a inspection sticker since they gave me my car without one. The pe you the car you want however the service dept could do better. I went back to get a inspection sticker since they gave me my car without one. The person said I need to go to the inspection center we don’t that here. Really More

The worst customer service experience of my life! I bought my truck online, and when I received the truck there was a chip in the window. 2 days later, when I was getting into it to go get it fixed, I I bought my truck online, and when I received the truck there was a chip in the window. 2 days later, when I was getting into it to go get it fixed, I noticed that it had spread across the window requiring a full new window. I reported this to the dealership and they passed the buck to the shipper, who still has not responded. Then after waiting for over 2 months for my license plate registration , the dealer tells me I need to go weigh my truck!! Amazing that a Toyota dealership does not know how much a Toyota Tundra weighs! Many of my emails, calls and texts were never returnedI Or they told me they would get right back and then nothing happened! know it is Covid19, but a simple follow up is still possible, even from home! This pattern is seen from the General Manager, right down through the ranks. I would never buy another vehicle from this dealership, and would cation anyone shopping online to look somewhere else! More

Very professional, friendly and welcoming. It's not a very large dealership, so the staff have the time to treat each customer with the required care and dedication. very large dealership, so the staff have the time to treat each customer with the required care and dedication. More

Thank you for your helping and I appreciate your help and you help me to choose my car Rav4 like in the past Mike Mike help me in 2015 to choose Toyota Sienna 2015 and Mike also helped me in 2017 to choose T you help me to choose my car Rav4 like in the past Mike Mike help me in 2015 to choose Toyota Sienna 2015 and Mike also helped me in 2017 to choose Toyota camary Thank you Toyota Hackensack More

wait time Dealership was satisfactory. Wait time to get the simple service performed was inordinately long. Result of having to wait to get permission to all Dealership was satisfactory. Wait time to get the simple service performed was inordinately long. Result of having to wait to get permission to allow the service to be performed. More

This is a great place to get your vehicle.Toyota is a This is a great place to get your vehicle. Toyota is a very good and secure vehicle. The people who work here in Hackensack are very pleasant and h This is a great place to get your vehicle. Toyota is a very good and secure vehicle. The people who work here in Hackensack are very pleasant and helpful. More

Despite pandemic service was performed promptly Over the past 8 years this dealership has always followed up on scheduled service/maintenance dates for the car and advised of any problems discovered Over the past 8 years this dealership has always followed up on scheduled service/maintenance dates for the car and advised of any problems discovered which were promptly fixed. All interaction with service personnel was done in a very professional manner. More

Toyota lo mejor de lo mejor, en todos los sentidos,recomendado cien por ciento por su buena atencion,amabilidad,sus lindos vehiculos,su informacion al pendiente de todo sentidos,recomendado cien por ciento por su buena atencion,amabilidad,sus lindos vehiculos,su informacion al pendiente de todo More

Excellent sales services provided by Jonathan Munoz. He explain all the details of the car prices and also the trade in information plus detailed cost of the new car bought explain all the details of the car prices and also the trade in information plus detailed cost of the new car bought More

Very nice guys mike n Paul who understand the business better n are willing n able to help irrespective of your situation. I was very much happy with the kind of services provided. Good job guys better n are willing n able to help irrespective of your situation. I was very much happy with the kind of services provided. Good job guys More