Toyota of Hackensack

Best survey best customer service I like the way that they treat me that way they clean my car that way. They explain to me everything about my car they treat me that way they clean my car that way. They explain to me everything about my car More

5 hours to buy a car! Imagine having the VIN number and exact price of a car, and still taking 5 hours to buy the car, at the price asked by the dealership! Every step of Imagine having the VIN number and exact price of a car, and still taking 5 hours to buy the car, at the price asked by the dealership! Every step of the process required negotiation, at times the dealership did not reveal extra costs. Individual members of the staff were pleasant, but overall the experience was not one which I would recommend to anyone. More

could not be more pleased My car would not start on Friday AAA started it and said it would be ok. It started on Saturday morning I wanted to make sure and on Saturday w My car would not start on Friday AAA started it and said it would be ok. It started on Saturday morning I wanted to make sure and on Saturday went to Toyota without an appointment and our car was taken immediately. Service advisor told us that the battery needed to be replaced approximately 1 and 1/2 hours later we Happily left with battery done More

Great sales great service will never go any where else as long as I need a car or service for a car. So happy with them long as I need a car or service for a car. So happy with them More

Miriam is an exceptional human being and sales person. I can see why she has so many great reviews. She treats customers like they were people and not transactions. She listens to what the client wants and can see why she has so many great reviews. She treats customers like they were people and not transactions. She listens to what the client wants and make sure we leave happy. More

Excellent customer experience for 2020 highlander Internet pro, Jay Rim worked up prices for my tradein and for my new car over the phone. That is priceless is todays covid world. They located the per Internet pro, Jay Rim worked up prices for my tradein and for my new car over the phone. That is priceless is todays covid world. They located the perfect Highlander XLE, optioned as I requested, within days and even worked up a great financing rate. Kudos to this ownership too for the friendliness, professionalism and honesty of all the employees I encountered. Not all Toyota dealerships are the same, thats for sure!! More

What a breath of fresh air!!! I had been to 2 other dealerships looking for a Tacoma TRD Pro. At each dealership there were hidden fees, games played around financing, and a lot of pressure to buy. At dealerships looking for a Tacoma TRD Pro. At each dealership there were hidden fees, games played around financing, and a lot of pressure to buy. At Toyota of Hackensack I was greeted by a bubbly, wonderful young lady named Miriam. She showed me the vehicle I was interested in, allowed me to take a test drive, and then showed me the numbers.. ALL of them. It was simple, transparent, and exactly the experience I was looking for. She was pleasant and happy throughout the entire sale. I am very happy with my experience and would recommend this dealership to anyone who asks.. I don’t live close, but I’d drive past 100s of dealerships to get here! More

Excellent attention, good service, good attitude the quality of the excellent cars, good prices, i like my car, super confortable.thanks for the services. I love.toyota quality of the excellent cars, good prices, i like my car, super confortable.thanks for the services. I love.toyota More

Very Good professional sales person. seems he knows and understands his career very well. will look for him next time I buy a car again. wish every sales per professional sales person. seems he knows and understands his career very well. will look for him next time I buy a car again. wish every sales person is like him. More

Could not be happier with the service we received purchasing another used Rav4 from Hackensack. Our saleswoman Miriam was so wonderful. There’s a reason we keep coming back here for our cars and our purchasing another used Rav4 from Hackensack. Our saleswoman Miriam was so wonderful. There’s a reason we keep coming back here for our cars and our service, they’re really the best More