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Toyota of Hackensack
Hackensack, NJ
4,018 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,018 reviews
March 24, 2020
Professional in every aspect. I was told that the work would require approximately four hours to complete, and that was very accurate. The associate that I worked with was very inf I was told that the work would require approximately four hours to complete, and that was very accurate. The associate that I worked with was very informative, and took me through every step of the process in explaining the problem and the solution. More
by DEPOALO575
Verified CustomerEmployees Worked With
Unfortunately I did not catch any specific names.
March 22, 2020
Amazing experience. Miriam spoke to me over the phone and arranged everything. Once at the store Paul helped me pick out my car and gave me an amazing deal. Excellent service. arranged everything. Once at the store Paul helped me pick out my car and gave me an amazing deal. Excellent service. More
by jelena parsons
March 22, 2020
Good service friendly people .Perfect coupon for extra savings. Email me to remain me my schedule. Comfort waiting room clean area. Great time .fresh coffee 👍 savings. Email me to remain me my schedule. Comfort waiting room clean area. Great time .fresh coffee 👍 More
by COREASROBERTO09
Employees Worked With
Olga Granda
March 22, 2020
Service at Toyota of Hackensack is always professional, prompt and reliable. Technicians always diagnose the issue right and do good work. Be sure to never change. Keep up the good work. Thanks for bei prompt and reliable. Technicians always diagnose the issue right and do good work. Be sure to never change. Keep up the good work. Thanks for being there. See you next time. More
by IAUDITOR
Employees Worked With
Ola Granda
March 22, 2020
Great service yesterday. Very friendly and with covid19 the guy was going around cleaning everything when someone e left or got up he cleaned the chair the guy was going around cleaning everything when someone e left or got up he cleaned the chair More
by DSDI123
Employees Worked With
Service dept
March 20, 2020
Great Service I am always pleased with the customer service people I come in contact, always courteous and friendly. I've never have not been met with a smile and k I am always pleased with the customer service people I come in contact, always courteous and friendly. I've never have not been met with a smile and knowledgeable representative. More
by SHWILSON853
Employees Worked With
Cedric Hopson, Joe
March 17, 2020
Car Sale Experience We came down to Hackensack from upstate NY although there are tons of Toyota dealers in the Hudson Valley expecting a great deal. Excellent experience We came down to Hackensack from upstate NY although there are tons of Toyota dealers in the Hudson Valley expecting a great deal. Excellent experience More
by MTNJAM114
Employees Worked With
Jim Lascalzo- The Great One. Been with him for years
March 16, 2020
Had a good experience purchasing my first car. Hackensack was my first stop and Miriam showed me a few cars and took me on a test drive. After two days shopping around, I decided to return to Hackensack beca was my first stop and Miriam showed me a few cars and took me on a test drive. After two days shopping around, I decided to return to Hackensack because they had the biggest selection of Pre Owned Camrys and Miriam was easy to deal with. Ended up leaving with a new to me certified Camry that night. More
by Paul Chung
Employees Worked With
Miriam Shanken
March 15, 2020
Great experience I am very happy with the experience I had at Toyota of Hackensack. My salesperson, Miriam was excellent. Not only does she have a friendly, bubbly pe I am very happy with the experience I had at Toyota of Hackensack. My salesperson, Miriam was excellent. Not only does she have a friendly, bubbly personality, but she is knowledgeable, efficient and extremely responsive. Every question I had was quickly answered. I would recommend this dealership! More
by kate
Employees Worked With
Miriam Shanken
