Toyota of Hackensack

Great timely service as usual! Will be visiting again. Toyota of Hackensack took care of my Safety Recall, routine multi point inspection and oil change. Toyota of Hackensack took care of my Safety Recall, routine multi point inspection and oil change. More

Service Visit Service was very good and quick. Only issue was I couldn't open the trunk. Spoke to service manager Mr. Munoz and he was able to help identify the i Service was very good and quick. Only issue was I couldn't open the trunk. Spoke to service manager Mr. Munoz and he was able to help identify the issue which was a button in the compartment that had been pressed by mistake when mechanic checked the filter. I was able to reset it from home. More

Professional and courteous. reliable and supportive of customer's personal needs. I highly recommend Toyota of Hackensack where customers are treated like family. No matter what the concern is Toyota is t customer's personal needs. I highly recommend Toyota of Hackensack where customers are treated like family. No matter what the concern is Toyota is there to help their customers. More

First-rate customer service Excellent service, as usual. We checked in quickly and we were telephoned when the work on the car was done. Always a pleasure to deal with Toyota. Excellent service, as usual. We checked in quickly and we were telephoned when the work on the car was done. Always a pleasure to deal with Toyota. More

The team was very nice and made me feel welcome to be there. The Service was spot on and everything was good from start all the way to the end. My car felt like it was new. there. The Service was spot on and everything was good from start all the way to the end. My car felt like it was new. More

I've never been to this dealer before for service. I called up and had an appointment the same day within hours. When I arrived everything went smooth. The service writer told me it would take 1 to 1.5 called up and had an appointment the same day within hours. When I arrived everything went smooth. The service writer told me it would take 1 to 1.5 hours. In about 50 minutes he came to get me and my service was done. This dealership is also adapting well to the COVID-19 pandemic practicing social distancing and minimal contact with customers. Will definitely come again. More

Bought a car during the height of the COVID shutdown and they made the process painless despite being limited in staff, access to their own facility not even being allowed to accompany me on a test drive. they made the process painless despite being limited in staff, access to their own facility not even being allowed to accompany me on a test drive. I never expect to have a good experience at any dealership. This experience was excellent and far exceeded my expectations. More

Joe was very helpful and professional. I got an appointment same day. I was treated very well. Great prices All issues well explained. Amazing results appointment same day. I was treated very well. Great prices All issues well explained. Amazing results More

Nice people... every time that I ask a question they always have the answer. They make me smile all the time. It looked like good place to work. always have the answer. They make me smile all the time. It looked like good place to work. More

Hospitality and Professionalism, thank you. It was a pleasure working with Jonathon Munoz. He was helpful with the trade in and new vehicle purchase process. pleasure working with Jonathon Munoz. He was helpful with the trade in and new vehicle purchase process. More