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Toyota of Hackensack
Hackensack, NJ
4,230 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,230 reviews
July 21, 2020
Ana was very helpful and accommodating as soon as I stepped into the dealership. Dealing with her was a very enjoyable experience and could not have gone any smoother. I highly recommended Toyota of stepped into the dealership. Dealing with her was a very enjoyable experience and could not have gone any smoother. I highly recommended Toyota of Hackensack, as well as the staff, and will be back in the future. More
by Sc4390
July 20, 2020
did perform service as requested Asked specifically for an oil change, cabinet filter change & multi point inspection. light still lit on after service, they did do the oil change. Asked specifically for an oil change, cabinet filter change & multi point inspection. light still lit on after service, they did do the oil change. Disappointed at their services, now we still have to go back in for service. More
by YHO0820
Verified CustomerEmployees Worked With
Drew
July 19, 2020
Great customer service ! Will definitely recommend my friends and family. Armando is always willing to help no matter the situation! Thank you! Excellent hassle free! friends and family. Armando is always willing to help no matter the situation! Thank you! Excellent hassle free! More
by Jvargas
Employees Worked With
July 19, 2020
Great services and excellent plan for a lease car. I hope my experience, will continue, the same way as the beginning. I highly recommend Toyota! my experience, will continue, the same way as the beginning. I highly recommend Toyota! More
by ELINOR26
July 19, 2020
Armondo is the best! We needed a second vehicle in a hurry so I called Armondo, he lined up 4 cars for us to test drive we were in and out in an hour. Smoothest car search I’ve ever had. hurry so I called Armondo, he lined up 4 cars for us to test drive we were in and out in an hour. Smoothest car search I’ve ever had. More
by Dlsloveshockey
Employees Worked With
July 19, 2020
The sales person was very helpful and understanding . I was able to get what I was looking for at a very reasonable price in a very short time . They made me very comfortable with deal I got on my purchase was able to get what I was looking for at a very reasonable price in a very short time . They made me very comfortable with deal I got on my purchase . More
by JAMAL1122
Employees Worked With
July 18, 2020
Excellent Your service is excellent. I am happy with your service but there is some thing I need to ask. When I drive home the Corolla 2018 back home after t Your service is excellent. I am happy with your service but there is some thing I need to ask. When I drive home the Corolla 2018 back home after the service everything on the panel is normal. But when I used it again in the evening, the tire pressure warning is lit. I turned off the engine and start it again, the icon is still there. I checked the tires and I did not see under inflated tire. Is there something wrong. .. More
by VELASCOE19
Employees Worked With
Alejandro Corpuz
July 18, 2020
The finance department and salesman were friendly and generally helpful. Only lost one star because the process took longer than expected. Overall, a good experience. generally helpful. Only lost one star because the process took longer than expected. Overall, a good experience. More
by michaelmaselli
Employees Worked With
Stacey Macklin 5 stars, Nixon Gomez
July 18, 2020
3rd car bought from this location Melissa L. was wonderful! She worked with us on our trade in and new car cost. Melissa was personable, professional & knowledgeable. We spend 3 hou Melissa L. was wonderful! She worked with us on our trade in and new car cost. Melissa was personable, professional & knowledgeable. We spend 3 hours with Melissa, she showed us 2 cars, in the blazing heat and answered all our questions. The connection with my family was immediate and Melissa was a pleasure to work with! More
by ROBYNCPM
Employees Worked With
Other Employees :
I believe an employee named Miguel and the "finance man". But Melissa was the person with us beginning to end and sold us our car..
