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Toyota of Hackensack
Hackensack, NJ
4,018 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,018 reviews
March 10, 2020
Great Experience Had trouble getting a car from another dealer. Armando at Toyota found the perfect car for me and even got me a great rate. I will not shop for a car Had trouble getting a car from another dealer. Armando at Toyota found the perfect car for me and even got me a great rate. I will not shop for a car anywhere else. The internet team and management staff are very involved ad care about their customers. Anyone looking to buy a car needs to come here if they want to be treated like they matter. Thank you guys so much More
by nmperez84
March 09, 2020
Ana M. Is very professional and very knowledgeable across all fields and will recommend my friends and family to her at Toyota of Hackensack, thank you. all fields and will recommend my friends and family to her at Toyota of Hackensack, thank you. More
by AGame21
Employees Worked With
March 09, 2020
Do not buy from here Waited 6 hours to spend 10 minutes with finance guy. They should have had me come back another day to finish the deal. Kid who fueled up vehicle was Waited 6 hours to spend 10 minutes with finance guy. They should have had me come back another day to finish the deal. Kid who fueled up vehicle was vaping in car.We saw him and he knows he messed up. Keep asking where my plates are. They cashed my personal check before I told them to do so. Causing an overdraft. Everything that I said is the truth. More
by dta
Verified CustomerEmployees Worked With
March 08, 2020
Great job I have been a customer for nearly 20 years and the service department always does a great job in servicing my vehicle. Keep up the great work. I have been a customer for nearly 20 years and the service department always does a great job in servicing my vehicle. Keep up the great work. More
by DOCM303
Employees Worked With
Cedric, Nick
March 07, 2020
Went to Toyota of Hackensack to trade my Camry in for a Highlander. Very good process. Miriam was very good. Steve in finance was also very good. Highlander. Very good process. Miriam was very good. Steve in finance was also very good. More
by RBELEMKOABGA390
Employees Worked With
Miriam Shanken
March 06, 2020
great Everything was a good and the service was great. Look forward to coming back again in the future. The car wash was a nice extra touch. Everything was a good and the service was great. Look forward to coming back again in the future. The car wash was a nice extra touch. More
by SREVOIR
Employees Worked With
Kat
March 06, 2020
It is amazing to buy at this dealer. A good experience and I thank God for meeting people like Jose Alcarado. Thank God for blessing me and I thank God for meeting people like Jose Alcarado. Thank God for blessing me More
by CRISTIANVALENTIN05
Employees Worked With
March 05, 2020
As usual I was very satisfied with the service I received. Regardless of the cost Toyota remains my place to have my car serviced. They do quality work in a timely manner and are always very courteous. Regardless of the cost Toyota remains my place to have my car serviced. They do quality work in a timely manner and are always very courteous. More
by GLADMATT26
Employees Worked With
Cedric Hopson
March 05, 2020
Always professional Ask for Joe, he'll take care of you in Service. And Cat is the greatest; if you have any questions or concerns, she follows up until your problem is Ask for Joe, he'll take care of you in Service. And Cat is the greatest; if you have any questions or concerns, she follows up until your problem is resolved. First rate! More
by DCWOLINSKY
Employees Worked With
Joe (Service); Cat (Customer Relations)
