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Toyota of Hackensack
Hackensack, NJ
4,048 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,048 reviews
March 28, 2018
Look for Jay Rim!! Jay helped me so much to pick my lovely new car!! He made my experience at Toyota much much better! He is very knowledgeable and will answer any quest Jay helped me so much to pick my lovely new car!! He made my experience at Toyota much much better! He is very knowledgeable and will answer any questions. I really enjoyed talking to him and he didnt rush me for a decision and really worked with me for what I want in a car. He also helped me metigate with my parents(really a plus since I have Asian parents xD)! He can speak English and Korean fluently so you dont have to be Korean to talk to him. He really makes you comfortable so that can freely ask him questions. I 100% recommend this Toyota dealership and 200% recommend talking to Jay if you get a chance! He will recommend a best car for YOU. Not just a generic what’s a best seller and a high price car. More
by Nanpark6
Employees Worked With
March 27, 2018
A totally pleasant and seamless experience. Visited the dealership initially just to look at the Camry. Mellie was so helpful that I decided to explore the lease possibilities. She was pleasant, Visited the dealership initially just to look at the Camry. Mellie was so helpful that I decided to explore the lease possibilities. She was pleasant, knowledgeable and by no means pressuring for a deal. A brief conversation with her led to a lease payment that was comfortable for me. The dealership was accommodating to get me the exact car I wanted. I have never experienced such a stress free sales encounter at a car dealership. Everyone I dealt with during the transaction was professional, pleasant and helpful. More
by vjv
Employees Worked With
Mellie Dixon
March 26, 2018
Best car salesperson I have ever dealt with! Ana was so helpful and patient. She made the experience super easy and stress free and went out of her way on a number of occasions. Ana was so helpful and patient. She made the experience super easy and stress free and went out of her way on a number of occasions. More
by nathanbal
Employees Worked With
March 25, 2018
Ana is hands down one of the best! The reason I keep going back to Toyota of Hackensack is because of Ana. She is one of the most genuine and helpful salesperson I have ever come across The reason I keep going back to Toyota of Hackensack is because of Ana. She is one of the most genuine and helpful salesperson I have ever come across. She understands my needs and doesn’t push to get me into something I won’t be happy with. She is patient and always available. She makes you feel comfortable and explains everything in detail. Thank you Ana! Loving my Avalon Limited! More
by Cmora25
Employees Worked With
March 22, 2018
Very helpful and super knowledgeable and very Pleasan It was She made a very intimidating experience very easy and manageable. She was also very knowledgeable. Super focused on putting me in the right vehicle fo She made a very intimidating experience very easy and manageable. She was also very knowledgeable. Super focused on putting me in the right vehicle for my family size in my budget. More
by Kenneth Redd
March 19, 2018
The service dept treats you like a king From my service rep Shawn to the bottle of water when done, Toyota of Hackensack makes you feel special. Quality number one repairs and reasonable pri From my service rep Shawn to the bottle of water when done, Toyota of Hackensack makes you feel special. Quality number one repairs and reasonable prices. More
by Jimmy Blue
Employees Worked With
Shawn
March 03, 2018
Absolute professionalism!! Ana was absolutely amazing....her knowledge and professionalism is beyond words. Would I recommend Ana? 100% Yes!! Toyota of Hackensack Rocks!!!! They Ana was absolutely amazing....her knowledge and professionalism is beyond words. Would I recommend Ana? 100% Yes!! Toyota of Hackensack Rocks!!!! They helped me find the car of my dreams. More
by TREY22GO
Employees Worked With
March 02, 2018
Quality Service!!! Ana is simply the best; a pleasure to deal with. We have leased 2 cars from her and will continue to lease from her in the future. Ana is simply the best; a pleasure to deal with. We have leased 2 cars from her and will continue to lease from her in the future. More
by josesdealerrater
Employees Worked With
March 01, 2018
Review I bought a car from toyota hackensack and it was a very good experience. I would highly this dealership. Thanks to Jay for his excellent customer serv I bought a car from toyota hackensack and it was a very good experience. I would highly this dealership. Thanks to Jay for his excellent customer service. More
by Dratini
Employees Worked With
February 24, 2018
Excellent Service Quality work and friendly staff. I would recommend this dealership to a friend or another family member. Only do the necessary work and are accurate Quality work and friendly staff. I would recommend this dealership to a friend or another family member. Only do the necessary work and are accurate when estimating the time for completion of work More
by Mdm123
Employees Worked With
Service Dept
