Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
4,069 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,069 reviews
May 31, 2018
Ana The Most Amazing Car SalesWOMAN!!!!! I literally came to the dealership unsure of what my options were and during one of the most difficult times of my life. Ana was sincere, nice, unders I literally came to the dealership unsure of what my options were and during one of the most difficult times of my life. Ana was sincere, nice, understanding and not pushy at all. I explained my budget to her and she didn't sugarcoat or try to scam me in any way shape or form. This was my first time leasing or purchasing a car on my own and thanks to Ana, Toyota of Hackensack will forever have my business and I will recommend them to all of my family and friends. I went in at 6:30pm on a Friday evening and by 9pm I was on the road with my brand new car, zero regrets, without feeling like i'd been pressured and in love with my car. Thank you so much Ana for being a Stellar salesperson and being patient throughout the entire process. You truly are a God Send!!!! If anyone is looking into obtaining a car, please visit Toyota of Hackensack and ask for Ana...she will make your experience memorable and you will leave happy and with peace of mine. ~Talisha Germain More
by TalishaG
Employees Worked With
May 28, 2018
New RAV4 Dennis provided great insight on the workings of my new RAV4. He was very helpful with any questions we had about all the bells and whistles and walke Dennis provided great insight on the workings of my new RAV4. He was very helpful with any questions we had about all the bells and whistles and walked me through everything. More
by KBoyd3
Employees Worked With
Dennis Donayre
May 26, 2018
Amazing! It was a really great experience from upon arrival to actually driving out with the your new car! They are very friendly and knowledgeable. I will con It was a really great experience from upon arrival to actually driving out with the your new car! They are very friendly and knowledgeable. I will continue to visit the Toyota of Hackensack as I have been for the past 6 years!! If you’re looking to buy a car, I highly recommend taking a trip there! More
by Edlie34
Employees Worked With
Walter Chacon, Dennis Donayre
May 24, 2018
Great Consaltant Ana was great from the minute I walked in till the keys were handle to me. Every step of the way she was very informative on making buying my new car Ana was great from the minute I walked in till the keys were handle to me. Every step of the way she was very informative on making buying my new car easy. Highly recommend her to any friend or family members More
by luis22
Employees Worked With
May 16, 2018
Excellent car dealership Toyota of Hackensack definitely my #1 car dealership to go.. excellent customer service very friendly and knowledgeable staff. Look for Rober Brito an Toyota of Hackensack definitely my #1 car dealership to go.. excellent customer service very friendly and knowledgeable staff. Look for Rober Brito and Dennis.. they will give you and excellent service... More
by Getshorty0328
May 10, 2018
Great It was an excellent experience. Everything was thoroughly explained. Very easy going. Pleasant environment. Everyone was willing to help and answer to It was an excellent experience. Everything was thoroughly explained. Very easy going. Pleasant environment. Everyone was willing to help and answer to your demands. Recommended More
by Chu 07
Employees Worked With
Juan Caraballo, Dennis Donayre
May 09, 2018
Excellent All Around Experience We had an excellent experience buying our pre-owned Highlander at Toyota of Hackensack. Jim, Steve, and Dennis made the whole process so easy. We woul We had an excellent experience buying our pre-owned Highlander at Toyota of Hackensack. Jim, Steve, and Dennis made the whole process so easy. We would most definitely recommend this dealership to anyone! More
by EP
Employees Worked With
Jim Loscalzo, Steve Escobar, Dennis Donayre
May 08, 2018
Leased camry 2018 LE Quick & easy - everyone was super nice and helpful :-) Alex was very accommodating and knowledgeable and both he and Dennis answered all my questions. Quick & easy - everyone was super nice and helpful :-) Alex was very accommodating and knowledgeable and both he and Dennis answered all my questions. Would recommend this dealership to those looking for a new vehicle. More
by Easye2324
Employees Worked With
Alejandro Corpuz, Dennis Donayre
May 08, 2018
Awesome! Could not have been easier! Armando was great! So easy to work with.. Did all the work for me. And Kevin gave me an awesome review of all the technology! Armando was great! So easy to work with.. Did all the work for me. And Kevin gave me an awesome review of all the technology! More
by Istipa1
May 07, 2018
Fast, thorough and efficient sale Ana Mayers was very helpful with the lease of my highlander.....very thorough and to the point....I was there for about 2 hours and left with a great Ana Mayers was very helpful with the lease of my highlander.....very thorough and to the point....I was there for about 2 hours and left with a great truck! More
by mcuello
