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Toyota of Hackensack

Hackensack, NJ

4.5
4,046 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,046 reviews

July 26, 2017

Best price, best service, highly recommend Best car buying experience ever. From first phone call to new car delivery this dealership exceeded my high expectations. Armando Morelli, inventory m More

by Pahea1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan and Frank Rosen
Jul 27, 2017 -

Toyota of Hackensack responded

Thanks for this 5-star review! I am thrilled that the team here at Toyota of Hackensack was able to meet your needs. We look forward to seeing you again soon!

July 24, 2017

The greatest experience ever thank you Ana mayers for making Been with toyota of Hackensack since 2011 , never had an issue , today was my upgrade to a 2017 avalon ( owned previously sonata ) Ana mayers made ev More

by Pierre79nj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Beisswenger
Jul 27, 2017 -

Toyota of Hackensack responded

Pierre, thank you for this great review and for your loyalty to Toyota of Hackensack! Your kind words will be passed along to Ana, and I am glad to hear that you had an exceptional experience with us. We hope to see you again soon!

July 23, 2017

Good service. Good experience, and mellie is great salesperson, kindness and empathetic, Fast and direct. But all of the staff are amazing. All the step are quick a More

by Realex2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mellie dixon, Mike Quinones
Jul 24, 2017 -

Toyota of Hackensack responded

Thank you for the great review of your service experience!

July 22, 2017

Incredibly easy, helpful, and stress-free process to buy car From the beginning, my car dealer Armando made sure that we would see and find the car we were looking for. He knew that the price was most important More

by CarBuyer11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosa, Mike Quinones
Jul 24, 2017 -

Toyota of Hackensack responded

Thank you for the wonderful review of your experience at our dealership! Enjoy your new vehicle!

July 21, 2017

Enjoyable car purchase Friendly, professional and knowledgeable sales personnel. Sales personnel went out of their way to find us a car that was acceptable. Camry XLE that w More

by Camryman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Quinones
Jul 24, 2017 -

Toyota of Hackensack responded

Thank you for the great review! Please enjoy your new Camry!

July 21, 2017

Great customer service Returned our leased car, and purchased a new RAV 4. The employees that helped us were very nice, and the experience overall was quick and easy. More

by Aquisido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Quinones
Jul 24, 2017 -

Toyota of Hackensack responded

Thank you for the five star review!

July 18, 2017

Great customer service. Great customer service, price was awesome hassle free. Walter. C help me through whole process. He Never drooped a Ball. I would definitely recomme More

by Mcdray12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Chacon
Jul 24, 2017 -

Toyota of Hackensack responded

Thank you for the great review! I will be sure to let Walter know about your kind words!

July 18, 2017

Leasing new car Jay Rim is such a qualified and knowledgeable salesman that we would only work with him to deal with any aspect of our two vehicles. He delivers excep More

by Sookim28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2017 -

Toyota of Hackensack responded

Thank you for the excellent review of Jay! I will be sure to pass along the kind words.

July 18, 2017

Excellent experience with Jay Rim I just purchased a used Toyota RAV4 from this dealership at an excellent price for low mileage. I'm really pleased with my experience. My sales person More

by Andreal17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2017 -

Toyota of Hackensack responded

Thank you for the excellent feedback on your experience! I will be sure to let Jay know about the great review. Enjoy your RAV4!

July 17, 2017

Great Service Everyone especially joe and mike were so friendly and help throughout the process of leasing the new car. Joe really helps you find the vechile that f More

by Fcaruso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Giglio, Mike Quinones
Jul 24, 2017 -

Toyota of Hackensack responded

Thank you for the five star review!

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