Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
3,999 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,999 reviews
April 02, 2025
Quick appointment and timely service performed . Very efficient staff . Much better than sales department experience I had . Very efficient staff . Much better than sales department experience I had . More
by JAIN69
Verified Customer
April 02, 2025
Buen servicio, muy atento y rápido y eficientes; pregunten por Dianna Carella ella es quien me atendio pregunten por Dianna Carella ella es quien me atendio More
by NOLIS23_JO
April 01, 2025
When I arrived I was greeted immediately which very nice the shuttle guy was so friendly and make me feel very comfortable the downside was waiting the shuttle guy was so friendly and make me feel very comfortable the downside was waiting More
by GREENJOET74
Employees Worked With
April 01, 2025
I had a excelled buying experience with Melissa at this dealership. I drove 2.5 hours 1 way to look at a specific vehicle they had in stock. Melissa spent as much time as i wanted and was fair, prompt a dealership. I drove 2.5 hours 1 way to look at a specific vehicle they had in stock. Melissa spent as much time as i wanted and was fair, prompt and organized. Jason also assisted us and again was top notch in professionalism and negotiating. I was impressed with speed and efficiency of the buying process. More
by Danracefan
March 31, 2025
Excellent Service for over 30 years with business with Toyota of Hackensack!!!! Always expect more than we assume!!! Thank you Toyota of Hackensack!!!! Always expect more than we assume!!! Thank you More
by Chapa Enterprise LLc
March 31, 2025
DANA IS THE BEST. Very understanding,kind, and very helpful. She helped me greatly and I will never forget her help. Very understanding,kind, and very helpful. She helped me greatly and I will never forget her help. More
by KIRIAK369
March 30, 2025
I had an amazing experience working with Jay, the manager over at Toyota Hackensack. From start to finish, he made the entire process seamless and efficient. Everything was handled over the phone — no stress over at Toyota Hackensack. From start to finish, he made the entire process seamless and efficient. Everything was handled over the phone — no stress, no back-and-forth — just a smooth, professional transaction. When the time came, all I had to do was show up and pick up the Toyota Tundra, which was prepped and ready for me. Big shoutout to Tom from Car Concierge for making the connection and coordinating everything perfectly. He made the pickup process just as easy as the buying process. Truly a top-tier team. Thank you both! More
by Luke Braga
March 30, 2025
The best dealership and the best service Most professional Caring Meticulous Knowledgeable Clean Personal Extraordinary professional Caring Meticulous Knowledgeable Clean Personal Extraordinary More
by stan waintraub
March 28, 2025
Easy Fast service and sales help Staff is friendly Helpful and knowledgeable Great dealership to work with Helpful and knowledgeable Great dealership to work with More
by LOVESTOTEACH1
Employees Worked With
March 27, 2025
Beginning of Feb purchased a pre certified 2024 Toyota Camry from Toyota of Hackensack. Appreciate the quick and easy service as well as answering all my question without feeling a sense of rush. It was a Camry from Toyota of Hackensack. Appreciate the quick and easy service as well as answering all my question without feeling a sense of rush. It was a smooth process Plan to continue working with this dealership even though I live in NY. I would recommend this dealership. Car is running great, More
by dherrera79
Employees Worked With
