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Toyota of Hackensack
Hackensack, NJ
4,021 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,021 reviews
April 28, 2025
They sold me a defective truck. They blamed rodent eating the wires. 1 yr later the the wiring went again and they blamed rodent eating the wires again. They promised me photos. They blamed rodent eating the wires. 1 yr later the the wiring went again and they blamed rodent eating the wires again. They promised me photos. Never received them. I made second request and still haven’t received the photos. One week later after they “fixed” the wirering for the second time, the lights on the dashboard were back on. I’ll never go there again and I will continue to tell everyone how badly they treated me and sold me a defective vehicle. More
by CENRIGHT19
Verified CustomerEmployees Worked With
They know who helped me.
April 27, 2025
First time purchasing a car. Paulo was extremely helpful in answering my questions. He made my first time purchasing a car a great experience and I would recommend him to others. Paulo was extremely helpful in answering my questions. He made my first time purchasing a car a great experience and I would recommend him to others. More
by SReg
Employees Worked With
April 27, 2025
Mario and Bill are the best. Felt so good being treated as a person and not as a customer. Felt so good being treated as a person and not as a customer. More
by APW10
April 25, 2025
The price was dubbed compared to other places. I checked the prices on firestone and are half price compared to Toyota I checked the prices on firestone and are half price compared to Toyota More
by Agron
Employees Worked With
April 24, 2025
Es un concesionario muy prestigio, y con un excelente servicio, recomiendo este concesionario aquien desee tener un vehículo garantizado servicio, recomiendo este concesionario aquien desee tener un vehículo garantizado More
by CANAALEXANDER99
Employees Worked With
April 24, 2025
Had to return my tacoma because there was oil dripping all over the place on my garage floor.....went back and they took care of it...wiped it all down all over the place on my garage floor.....went back and they took care of it...wiped it all down More
by Joey nixss
Employees Worked With
Joe service adviser
April 24, 2025
I was assigned a service rep who seemed disengaged and unresponsive to my follow-up attempts after a mechanic left a voicemail recommending urgent repairs. Despite calling and texting, I received no reply unresponsive to my follow-up attempts after a mechanic left a voicemail recommending urgent repairs. Despite calling and texting, I received no reply. When I arrived an hour before closing to pick up my car, there was no visible staff available to assist or process the additional work, which left me no choice but to seek repairs elsewhere. This was disappointing, especially given my long-standing loyalty and the distance I travel to use this dealership. More
by Godschyle
April 21, 2025
Looked out for my best interest and knew exactly what I was looking for. He had everything set for me when I came to get the car. All I had to do is sign paperwork and call the insurance company. was looking for. He had everything set for me when I came to get the car. All I had to do is sign paperwork and call the insurance company. More
by TDELLWAR14
Employees Worked With
April 19, 2025
I recently purchased a new car from Jeff Canlas, and is good experience. He was incredibly patiently answered my questions and was very easy to work with. He helped me the entire process was smooth and str good experience. He was incredibly patiently answered my questions and was very easy to work with. He helped me the entire process was smooth and stress-free. I would highly recommend Jeff to anyone looking for a new car. Thank you for the help! Marivic More
by Marivic
Employees Worked With
