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Toyota of Hackensack
Hackensack, NJ
4,039 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,039 reviews
May 07, 2025
Ana Mayers was incredibly helpful, knowledgeable, and responsive throughout the entire buying process. Highly recommend! responsive throughout the entire buying process. Highly recommend! More
by Matt S.
Verified CustomerEmployees Worked With
May 02, 2025
Total class from top to bottom at this dealership. The easiest car buying experience in 35 years . The easiest car buying experience in 35 years . More
by BARCAJAVI6
Employees Worked With
May 02, 2025
From the Sales Department to maintenance, the service is professional, attentive and helpful. We’ve worked with two other dealerships in Bergen County, but we find Hackensack to be the best. professional, attentive and helpful. We’ve worked with two other dealerships in Bergen County, but we find Hackensack to be the best. More
by VBREVETTI
Employees Worked With
May 01, 2025
very good service staff is amazing service was fast and clean,thank you for everything see you soon clean,thank you for everything see you soon More
by jonivanda
Employees Worked With
May 01, 2025
After calling the dealer they promised me a deal and they kept their promises. Great customer service, very respectful people. kept their promises. Great customer service, very respectful people. More
by Bergsonmoze
Employees Worked With
May 01, 2025
Jay was very helpful and always available. Juan was also responsive. Catherine was eventually responsive. Juan was also responsive. Catherine was eventually responsive. More
by aannapoorna
April 29, 2025
Very helpful and answered all my many questions! Made it an stress-free process! Thanks! Made it an stress-free process! Thanks! More
by Hatchback
Employees Worked With
April 29, 2025
Catherine Watkins was very responsive, knowledgeable, and was a pleasure to work with. The finance guy was ok. was a pleasure to work with. The finance guy was ok. More
by jtarczynski810
Employees Worked With
April 28, 2025
They sold me a defective truck. They blamed rodent eating the wires. 1 yr later the the wiring went again and they blamed rodent eating the wires again. They promised me photos. They blamed rodent eating the wires. 1 yr later the the wiring went again and they blamed rodent eating the wires again. They promised me photos. Never received them. I made second request and still haven’t received the photos. One week later after they “fixed” the wirering for the second time, the lights on the dashboard were back on. I’ll never go there again and I will continue to tell everyone how badly they treated me and sold me a defective vehicle. More
by CENRIGHT19
Employees Worked With
They know who helped me.
