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Toyota of Hackensack
Hackensack, NJ
4,021 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,021 reviews
April 17, 2025
I walked in on a whim looking for a specific vehicle in high demand. Paul was able to expedite the certification of a vehicle to get me out the door in a new car. He wouldn't budge on the rims though ;) high demand. Paul was able to expedite the certification of a vehicle to get me out the door in a new car. He wouldn't budge on the rims though ;) More
by Jawn
Employees Worked With
April 15, 2025
great service from the moment the garage door opens to when the car is brought around after service is complete. when the car is brought around after service is complete. More
by THEMI42
Verified CustomerEmployees Worked With
April 14, 2025
Particular dealers had difficulty in maintaining in communications through the client’s preference and mistakenly kept contacting the incorrect information communications through the client’s preference and mistakenly kept contacting the incorrect information More
by bryce.sinclair
Employees Worked With
April 14, 2025
In this last maintenance service, they did rotate all tires, and forgot to put back all tire valve caps on the 4 tires. tires, and forgot to put back all tire valve caps on the 4 tires. More
by CARLOS SHOJI
Employees Worked With
April 13, 2025
Excellent service. The wait was short. Pleasant people. Profesional and quality work. Great communication. 5 starts The wait was short. Pleasant people. Profesional and quality work. Great communication. 5 starts More
by wendominguez
Employees Worked With
April 11, 2025
I would not shop for a truck other than hackensack toyota. They responded to my request and gave me the truck of my dreams! toyota. They responded to my request and gave me the truck of my dreams! More
by MICHKENNEDY
April 08, 2025
Wonderful customer service. Keep you update on what’s hat to your issues. Good job Overall. No problem. Keep you update on what’s hat to your issues. Good job Overall. No problem. More
by LESMITH784
Employees Worked With
April 08, 2025
Excellent service from the sales department. Fred and his team are top notch. Thank you Fred and his team are top notch. Thank you More
by CS
April 08, 2025
Phillip Hernandez was not helpful despite the fact that I mentioned the fee. Watch out for extra fees when you bring a car for the service. I never come back to any Toyota dealers for their services. CROO mentioned the fee. Watch out for extra fees when you bring a car for the service. I never come back to any Toyota dealers for their services. CROOK. More
by JESSICAFURICHARD
Employees Worked With
PHILLIP HERNANDEZ
April 06, 2025
Very nice advisor prompt service. Facilities are very clean and organized. I will definitely recommend this place Facilities are very clean and organized. I will definitely recommend this place More
by MIJOSE40
Employees Worked With
