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Toyota of Hackensack

Hackensack, NJ

4.5
4,164 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,164 reviews

September 04, 2025

The service was quick and efficient. I had to wait little to no time for my vehicle. More

by DANTE199888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

Jeffrey is very professional and courteous. He did a very good job in delivering the vehicle purchaed. More

by TAICLAN888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

The process took some time but I was able to purchase the vehicle I wanted More

by alanacandace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sales sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2025

Very good customer service. Ana was very kind to me, she gave me a comprehensive explanation of the vehicle and financing options they had for me, I was very pleased with the wa More

by ALEJANDRO CORREA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Service was good. Price was reasonable and communication was good. A few hurdles but quick delivery even though my license plate did take longer than I expected. I wo More

by MABS9826
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Coll
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Nice experience first time getting a car on my own. Thanks to Jeff and Mike! More

by Jackie000921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Financial Department (?
August 28, 2025

Took too long. And the malfunction is clearly a design flaw. I have proof if you are interested More

by pfinley51
Recommend Dealer
Yes
Employees Worked With
Marissa
August 28, 2025

Ana was very helpful as soon I went on the lot she came up to me and I told her I wanted to see this car and she went and got it she didn’t even take 2 minutes and she made sure that they would help me and More

by KHALILKEROLOS6
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Mucho tiempo de espera, rude, muy caro para lo que uno ni ve lo que le hacen al carro, don’t specify the problems, thinking to go to another place. More

by CRISTOPHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Good service, I've never had any problems and the staff has treated me very kindly. More

by jose_santana_m28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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