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Toyota of Hackensack
Hackensack, NJ
3,597 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,597 reviews
June 18, 2023
My salesman, Jim, was very helpful and informative. He kept in touch with me while I waited for my car to be delivered. Picking up my car was a very easy process. He kept in touch with me while I waited for my car to be delivered. Picking up my car was a very easy process. More
by Jokoenig1
Verified CustomerEmployees Worked With
Jim, excellent
Helpful June 18, 2023
Ana is awesome to work with, picked up my 4th highlander with her and I couldn’t be happier. Accommodating, personable and hard-working. The best. with her and I couldn’t be happier. Accommodating, personable and hard-working. The best. More
by CMATASSA416
Employees Worked With
June 16, 2023
Dana was so helpful and always reached to me for updates. Technicians whoever serviced my car did a good job. They all deserve a salary raise ASAP! Technicians whoever serviced my car did a good job. They all deserve a salary raise ASAP! More
by ACALDEJR
Employees Worked With
June 16, 2023
Just amazing good service, precise knowledge, I do recommend dealer technician, excellent they care for u vehicle. recommend dealer technician, excellent they care for u vehicle. More
by RRC1680817
June 15, 2023
Great team. Efficient and timely I can't say enough about how pleased I am with this Efficient and timely I can't say enough about how pleased I am with this More
by cgormally
June 15, 2023
The crew that’s up front that takes the car in was very professional respectful and helpful The registrar was excellent as well First she send me to man who was very rude Nasty attitude, his attitud professional respectful and helpful The registrar was excellent as well First she send me to man who was very rude Nasty attitude, his attitude was bad that I wanted to leave, I spoke to the secretary up front and she send me to a woman middle age very professional sweet and clear with what I needed to do. So I ended up leaving my car for service because she made it easy to understand what I needed to do. More
by Sighareeya7
Employees Worked With
Don’t know her in service department middle age speaks Spanish
June 15, 2023
Everything went well from the time I step in . prompt customer service waiting area is clean and neat prompt customer service waiting area is clean and neat More
by Jacquiras
Employees Worked With
June 14, 2023
It's a nice experience that buy from Toyota heckenshack but I thought please explained to customer briefly about finance and total cost before thank you but I thought please explained to customer briefly about finance and total cost before thank you More
by MONIKAATODARI9
Employees Worked With
Evan Sheckler, Evan Sheckler
June 13, 2023
He is an awesome and honest person to deal with from start to finish. He is an invaluable employee and a respectful individual. A great asset to have in the family of Toyota of Hackensack! Satisfaction start to finish. He is an invaluable employee and a respectful individual. A great asset to have in the family of Toyota of Hackensack! Satisfaction guaranteed! More
by Theresa
Employees Worked With
