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Toyota of Hackensack
Hackensack, NJ
4,040 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,041 reviews
July 24, 2023
I love Toyota dealer they are so profesional and delicates excellent customer services so nice delicates excellent customer services so nice More
by lamarche0414
Verified CustomerEmployees Worked With
July 23, 2023
Highly recommend! Jeff was great to work with! He went above and beyond to ensure top quality and secure our desired truck! He’s really good at focusing on what we nee Jeff was great to work with! He went above and beyond to ensure top quality and secure our desired truck! He’s really good at focusing on what we need and require. More
by Princess
Employees Worked With
July 23, 2023
Overall I like the dealership. But, I would prefer to stay with one (1) advisor rather than change every time I bring my vehicle. But, I would prefer to stay with one (1) advisor rather than change every time I bring my vehicle. More
by COCOA.TABBY
Employees Worked With
July 23, 2023
Tire cup missed two after last time we got maintenance service ;please next time do any maintenance service your workers must have carefully put back on service ;please next time do any maintenance service your workers must have carefully put back on More
by chuchichen10
Employees Worked With
July 22, 2023
Jay Rim patiently helped and answered my questions about the Rav4 Prime, followed through on details about what to expect with the car being in transit, and was professional and courteous. Jeff pleasantly w the Rav4 Prime, followed through on details about what to expect with the car being in transit, and was professional and courteous. Jeff pleasantly walked me through the various steps when picking up the car. Overall an excellent experience! More
by ps2
July 22, 2023
The entire team was great ! Ana - my salesperson was amazing ! She was fast & efficient. There were no hidden fees or surprises during my transaction. I gave her my budget - my Ana - my salesperson was amazing ! She was fast & efficient. There were no hidden fees or surprises during my transaction. I gave her my budget - my non negotiables & she delivered ! I highly recommend this establishment - the entire space is a unit that works together & it shows in their customer care. Thank you Toyota of Hackensack !! More
by Liz
July 22, 2023
The staff is really good, friendly and they have very good costumer service. I’m really happy with the service. good costumer service. I’m really happy with the service. More
by grrmanlopez
Employees Worked With
July 22, 2023
Pleasant, professional, kind, understanding, efficient, capable staff, quick to help, able to respond to customers needs, and sensitive. capable staff, quick to help, able to respond to customers needs, and sensitive. More
by dianesnyder1
Employees Worked With
Rita and Stephen, Mary Green
