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Toyota of Hackensack - Service Center

Hackensack, NJ

4.4
1,812 Reviews

1,812 Reviews of Toyota of Hackensack - Service Center

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December 25, 2020

I recently had my windshield replaced At Toyota of Hackensack New Jersey and I cannot express enough gratitude for their service and professionalism. Fred and Drew went above and beyond- Toyota is luc More

by C.Hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Wise
December 25, 2020

Car repaired with multiple parts replacement including Alternator, spark plug, Ignition coil, though issue still persists in starting the car. Not sure if there was need of replacing these parts. They nee More

by ANKIT AGGARWAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales sales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Radulic
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddymer Diaz
December 24, 2020

My service advisor was Joseph Huncken. He made the difference! He is very good advisor and told me what works I should expect to do on my car. More

by BMAKAROVSKIY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Huncken
December 23, 2020

Very professional. Good experience. Waiting time was reasonable. Efficient appointment for maintenance. I am always very impressed with the way they work at Toyota Hackensack. More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

I came in yesterday b/c my tire light was on. (Had my airbags serviced as well - due to recall). I was there for 2 hours - and I thought my tire light was off when I left - a few miles down the road - More

by BOWNE123
Recommend Dealer
No
Employees Worked With
Tyrone Munoz
December 22, 2020

Good service especially deren he is so helpful, friendly and knowledgeable Always I got good service especially with this guy Daren who is work in service section More

by marwaelnewihy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derewn
December 21, 2020

appreciate their response time to schedule appointment for service, They listen customer well and they are flexible to accommodate client's need. Atmosphere is professional. I gave them five star More

by meaza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
December 21, 2020

I received better service then the last service received at Leonards Toyota in River Edge, NJ. Drew Wise did a great job. I would have liked better communication from the service department. I had to reac More

by KPDELK2290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2020

Personnel were polite and efficient resulting in a Personnel were polite and efficient resulting in a seamless appointment. The wait time was less then an hour--great! The wait area was set up to p More

by TCKELLY
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2020

It was seamless to schedule a service appointment. The serice packages is convenient as Toyota works with Carfax and they update you on the upcoming maintenance service due on your vehicle. More

by ANNIE.OLANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department Not Listed. They are valuable too.
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