Toyota of Hackensack - Service Center

Every aspect of my visit was professional and my problem was fixed. I will be your customer for years. Special thanks to Susana Chiabo for all her help. She is a true professional. was fixed. I will be your customer for years. Special thanks to Susana Chiabo for all her help. She is a true professional. More

nice people- eager to help and always helpful on the phone as well in person. The service team works very efficiently - thank you for making it easier- phone as well in person. The service team works very efficiently - thank you for making it easier- More

Excellent sales team billy Coll took care of all my needs along with Joey Hunkin in service and Sam Musarra and Mario Puentes and stephen Rosen along with Joey Hunkin in service and Sam Musarra and Mario Puentes and stephen Rosen More

Joe Huncken is a great advisor thank you Hackensack Toyota I will see you next time I need service for my car I appreciate your help thanks Toyota I will see you next time I need service for my car I appreciate your help thanks More

I love the service at Toyota. But I have to mention I love the service at Toyota. But I have to mention the best of the best is sussana. She is always so helpful and goes the extra mile to help a I love the service at Toyota. But I have to mention the best of the best is sussana. She is always so helpful and goes the extra mile to help a customer out. The only thing I would need to mention is the long wait when they lost my keys . at the end of service. Other then that they were awesome. I am giving To give Toyota service 5 Stars do to the excellent, honest, warm, friendly customerService I receive from Susanna. She was a life saver. Thank you so much sussana!! More

Car was serviced as quickly as possible on a Saturday and I had not made an appointment. Customer service was excellent; Olga Granda was helpful and went above and beyond. I had not made an appointment. Customer service was excellent; Olga Granda was helpful and went above and beyond. More

Toyota of Hackensack is a dealer that goes above and beyond to help customers that have out of the box problems with their vehicles and their location. beyond to help customers that have out of the box problems with their vehicles and their location. More

Fantastic service Give Olga a Raise for helping us out with an emergency stop in for a tire that was damaged by a road hazard. Olga Granda is the best. Give Olga a Raise for helping us out with an emergency stop in for a tire that was damaged by a road hazard. Olga Granda is the best. More

Very good service!! This was my second-time visit TOH in Very good service!! This was my second-time visit TOH in NJ. The first time my car remote was out of battery and the team took care of it. This time Very good service!! This was my second-time visit TOH in NJ. The first time my car remote was out of battery and the team took care of it. This time was a general maintenance service. All the staff was nice except for the service advisor. He wasn't very nice compared to other staff. I do not understand a lot of car terminology or words, it would be great if he can explain a little bit more to me. Also, he told me the price of the oil change but did not ask me if I'm okay with that price. He just informed me "the oil change is 60 dollars". I feel like I have no right to say no because they already took my car and inspect it. I hope they can tell me the price, and confirm with me whether or not I want the services. My both visits were very good, but the wait time was too long. I waited 1 hour for the first time (just to change the battery of my remote). The second time I waited one hour and half. I was not happy about the wait. More

Best service My experience at Toyota has always been excellent....from the time I walk in to the time I leave. Everyone is courteous, polite and they do good work My experience at Toyota has always been excellent....from the time I walk in to the time I leave. Everyone is courteous, polite and they do good work at a reasonable price. More