Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Toyota of Hackensack - Service Center
Hackensack, NJ
1,807 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,807 Reviews of Toyota of Hackensack - Service Center
Sort by
Verified Customer
March 02, 2024
Paul Villegas is my guy. Trustworthy, dependable, truthful. Follows up and keeps you informed on a timely basis. Trustworthy, dependable, truthful. Follows up and keeps you informed on a timely basis. More
by RENNIEBUL
Employees Worked With
March 01, 2024
Bravo! Excellente! Excellent customer service experience. They cater to the needs of the customer in a manner that is very most convenient to the customer. Excellente! Excellent customer service experience. They cater to the needs of the customer in a manner that is very most convenient to the customer. I love this Toyota service location! More
by JOYCEMRHP
Employees Worked With
I don’t know his or her name
March 01, 2024
March 01, 2024
El servicio me pareció excelente la espera fue lo que espectava,la información muy clara me trataron con mucha amabilidad.Mas no puedo pedir gracias a todos. espectava,la información muy clara me trataron con mucha amabilidad.Mas no puedo pedir gracias a todos. More
by LEMONOS
Employees Worked With
February 29, 2024
Dealership was clean. The team was friendly. Everyone’s attitude was amazing. Even when I was busy everyone made sure you were taken care of The team was friendly. Everyone’s attitude was amazing. Even when I was busy everyone made sure you were taken care of More
by KYLEBURNS93
Employees Worked With
February 28, 2024
Really good service and customer service. Techs are very efficient. Strongly recommend Toyota Hackensack specially for a new car. Techs are very efficient. Strongly recommend Toyota Hackensack specially for a new car. More
by SANTIGIRALDO90
Employees Worked With
February 27, 2024
Very Disappointed. On 2/19/2024 brought car in for front and rear diff. fluid change also transmission fluid change that was recommended as needed to be done by the dea On 2/19/2024 brought car in for front and rear diff. fluid change also transmission fluid change that was recommended as needed to be done by the dealer .on 2/6/2024. Total bill was $718.76.The next day i received from the dealer a coupon for $80 off my bill if i spent over $700. The coupon had to be mailed by the dealer before i had the service on the 19th. On the 20th I called to see if they would deduct the coupon from my bill and a girl there said she was sure they would but she would check with the manager. The next day she called me to say the manager would not give me the discount. No way to treat a customer that has been going there for 25 years. On the 21st Zak contacted me and said that the manager would issue me a credit for about $80 toward future service on my car. I am very well pleased with the decision and would like to thank all who were involved with my situation. Thanks Bob More
by DURA2000M
Employees Worked With
Other Employees :
Zak
February 25, 2024
Me gusto el trato cordial y amable hacia los clientes, fue genial que hablaran español por lo que pude saber muchas cosas sobre mi vehículo. fue genial que hablaran español por lo que pude saber muchas cosas sobre mi vehículo. More
by Jorge Guzman
Employees Worked With
February 24, 2024
Your staff was very polite and courteous and was knowledgeable about what service had to be done. The waiting time for the paperwork was not too long. Also the recommended service for the car was co knowledgeable about what service had to be done. The waiting time for the paperwork was not too long. Also the recommended service for the car was completed in a reasonable time frame. Thanks to you and your team. Keep up the good work. More
by BLCSTARZ
Employees Worked With
Diana, Carella
