Back

Toyota of Hollywood - Service Center

Hollywood, FL

4.3
1,208 Reviews

1,208 Reviews of Toyota of Hollywood - Service Center

Sort by
September 02, 2023

We have always come to this dealership and worked with Isaiah. We plan on continuing. More

by LACTBABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood as your go-to dealership. Isaiah and the team appreciate your support and look forward to assisting you next time!

September 02, 2023

Despite getting an appointment it took 4-5 hours for the dealership to change the oil. Also, the service agent that was assigned to me was no where to be found during my scheduled time and arrived to the de More

by malik_haji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Toyota of Hollywood FL responded

Malik, I'm sorry to read about your recent experience with us. We aim for efficient and attentive service, so it's disappointing to learn we didn't meet those expectations during your visit. Your feedback is important as it helps us make vital improvements to our overall operation. Please reach out directly if have any other concerns I can personally address at this time. Thank you, John Diaz - Service Manager - 954-893-4662

September 01, 2023

The service was great. Start with the valet to the service person, the technician. Everyone was courteous. Thank you very, very much Toyota of Hollywood. More

by Me
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny
Sep 05, 2023 -

Toyota of Hollywood FL responded

We're so glad to know that you had a great experience with our team at Toyota of Hollywood! We strive for excellent service from start to finish. Thanks for your kind words and support!

September 01, 2023

Excelente servicio, Juan C. Reyes muy atentó y dispuesto a colaborar con sus clientes, mi carro en las mejores manos del personal de servicio y mantenimiento More

by NATYORA80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con Juan y nuestro equipo de servicio en Toyota of Hollywood! Nos alegra saber que se sentó bien atendido. Esperamos verle pronto!

September 01, 2023

Working with Mr. Olajoyegbe & his team, has been great. I would recommend this services team More

by kdianwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Olajoyegbe
Sep 05, 2023 -

Toyota of Hollywood FL responded

We are so glad to hear that you have had a great experience working with Mr. Olajoyegbe and the team. Thank you for choosing Toyota of Hollywood!

September 01, 2023

Thanks so mucho for all the service provided. Will be definitely coming back for every service. More

by GUILLERMOTANCO47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Hollywood FL responded

We really appreciate your positive review, Guillermo! Thank you for choosing Toyota of Hollywood and for sharing your experience. Drive safely!

September 01, 2023

There is no point in scheduling an appointment if you don't serve the cars in order of arrival. I do NOT understand why I had to wait FOUR hours for an oil change. It is always frustrating when you ask More

by ligiacala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember the name of the person.
Sep 04, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about your experience. We understand that waiting for a long time can be frustrating, especially when you've scheduled an appointment in advance. Your feedback is important and we will be sure to address it internally. If there's anything else you'd like to discuss, please don't hesitate to reach out. Thank you, John Diaz - Service Manager - 954-893-4662

September 01, 2023

I had a great experience at Hollywood Toyota. My salesman Thomas and the manager, Jose were awesome! I definitely recommend them for your future car, truck, and SUV purchases. More

by takseyinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
Sep 05, 2023 -

Toyota of Hollywood FL responded

We're delighted to know that Thomas and Jose provided you with a great experience at Toyota of Hollywood. Thanks for recommending us! Enjoy your new ride!

September 01, 2023

Porque saqué una cita y me dijeron que era por orden de llegada. Esperé 6horas More

by FRANCOFUSTER1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Sep 05, 2023 -

Toyota of Hollywood FL responded

Es preocupante leer esta reseña, y me gustaría tener la oportunidad asistirle. Si considera proporcionarme más información sobre su visita, he incluido mi información de contacto aquí. Gracias, John Diaz - Service Manager - 954-893-4662

September 01, 2023

I had a 7:30am appointment for service which I was told would take a little under 2 hours. 3+ hours later I had to leave, the car wasn’t washed because it took too much time and the dashboard stated the ca More

by gschry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about your recent service experience. We aim for efficiency and thoroughness, so it's disappointing that we didn't meet those expectations during your visit. I'd like the opportunity to discuss this further with you and see if we can make things right. Please reach out at your earliest convenience. Thank you, John Diaz - Service Manager - 954-893-4662

...
104
...