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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,061 Reviews

1,062 Reviews of Toyota of Hollywood - Service Center

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May 03, 2024

The customer service was personal and the waiting lounge was just like being at home! I cold have worn my pjs! More

by KICKSHOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Toyota of Hollywood FL responded

We're delighted to know you felt at home in our waiting lounge here at Toyota of Hollywood! Thanks for the kind words about our customer service. We look forward to seeing you again, pajamas or not!

May 03, 2024

The service representative was very kind and knowledgeable, unfortunately the wait time for the car to be serviced was very long. After arriving my car was not serviced until 2 hours and 20 minu More

by Dval1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.C Reyes
May 05, 2024 -

Toyota of Hollywood FL responded

We appreciate your feedback and patience during the wait time for your car service at Toyota of Hollywood. Our team is always striving to improve our efficiency while maintaining high-quality service. Thanks for sticking with us!

May 02, 2024

Came for a question about car, actually a light came on. A person checked it out. More

by kevin_r86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Toyota of Hollywood FL responded

Hi Kevin - Thanks for stopping in at Toyota of Hollywood for service. It was a pleasure to assist you and if you need anything else, please let us know!

May 02, 2024

I my nanme is Dady Colin that't my pleasure to talking about Andris Prado is a makke feel to coming backat Toyota of Hollywood is profesionel More

by dadycolin29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andris Prado
May 02, 2024 -

Toyota of Hollywood FL responded

Dady, we're so glad to know that Andris made your experience at Toyota of Hollywood a positive one. We appreciate the feedback and look forward to seeing you again!

May 02, 2024

service was prompt and through -- we love Hollywood Toyota --- gonna buy another car at Hollywood Toyota -- soon! More

by CARMELAANDED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i think his name is Drew ---- service advisor
May 02, 2024 -

Toyota of Hollywood FL responded

Carmela, we're so glad to know you had a great experience with us at Toyota of Hollywood! We look forward to helping you find your next car when the time comes. Thanks for choosing us!

May 02, 2024

Me atendieron muy bien desde la llegada hasta el final de los servicios, muchas gracias More

by NFCANDANOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Hollywood FL responded

Nuestro equipo de Toyota of Hollywood es especialista en ofrecer experiencias de 5 estrellas. Gracias por la reseña positiva!

May 02, 2024

Good sevice,attentive,accommodating honest,past service,on time,good costumer service,knowledgeable about the issue More

by jeannettejuangco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Toyota of Hollywood FL responded

Jeannette, we're delighted to know you had a positive experience at Toyota of Hollywood. Thanks for highlighting our team's attentiveness and knowledge!

May 02, 2024

Prompt commendable customer service Lenny provided prompt customer service this visit overall experience with Toyota of Hollywood was great 👍 More

by kwade4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Toyota of Hollywood FL responded

We're delighted to know that you had a great experience with Lenny at Toyota of Hollywood. Thanks for the positive feedback — we look forward to serving you again!

May 02, 2024

Is the best dealer Very good service Very good job Very good checking my card More

by John Cannataro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Hollywood FL responded

We are so happy that our Toyota of Hollywood team earned your five stars. Thanks, John!

May 02, 2024

Poor customer service rude employee long wait time for repairs just really bad experience for me More

by SELINAJONES1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
May 03, 2024 -

Toyota of Hollywood FL responded

I would be grateful for the chance to speak with you directly and see what I can do to improve your experience. If you're willing to talk this through, please give me a call at your earliest convenience. Thank you for your feedback, Shawn Jones - Customer Care Relations Manager - (954) 893-4660