1,062 Reviews of Toyota of Hollywood - Service Center
First time going to Toyota Hollywood It was an experience. Being that I work on a dealership I know it can get hectic. Took them time to get back to me but once they figure out the problem they wh experience. Being that I work on a dealership I know it can get hectic. Took them time to get back to me but once they figure out the problem they where on it. Gave me a rental did an excellent job. Drew Manning was an excellent service advisor very professional . More
Excelente servicio,atención rápida y muy profesional , volveré y además llevaré a mis amigos y familiares … No tuve tiempo de espera al entregarlo y al recibirlo tampoco ya sabían de quién era el auto !!! volveré y además llevaré a mis amigos y familiares … No tuve tiempo de espera al entregarlo y al recibirlo tampoco ya sabían de quién era el auto !!! Excelente te servicio A’ More
Wait time was long, however, the service was very good. I will recommend Toyota of Hollywood to my friends will recommend Toyota of Hollywood to my friends More
I had a 8am appt to get tires and waited over 4 hours in the lobby area. My service guy named Arian M. was friendly and polite but a colleague (Fidel M) was very rude when I asked for assistance as I was f the lobby area. My service guy named Arian M. was friendly and polite but a colleague (Fidel M) was very rude when I asked for assistance as I was feeling unwell from waiting so long. He said it "well it's your lucky day to have to wait 4 hours" and refused to look up my work order. I told him he didn't need to be rude and he sais he wasn't rude. I reported it to his Manager Dan. It was all a terrible experience just to spend my money there. I won't do it again. I have worked in customer service for many years and this was very poor service. It cost me over $800 to be insulted. I don't usually have a problem with service at Toyota of Hollywood, so I would still recommend them, but this time was terrible, because of the wait time and the lack of courtesy from Fidel M. More
My experience was great, never had no problems, happy to be part of the Toyota Family be part of the Toyota Family More
Drew is the best service supporter. Alwats keeps his word. I have been a customer over 10 years. word. I have been a customer over 10 years. More
Mr. Jimmy Jarama's attention was excellent and super professional. In short words the Toyota dealer service was exceptional. professional. In short words the Toyota dealer service was exceptional. More