Back

Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,062 Reviews

1,062 Reviews of Toyota of Hollywood - Service Center

Sort by
January 08, 2022

Superb customer service! J.C. Reyes is the one to see. Quick repairs, priced fairly, reliably done. Thanks! More

by educanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.C. Reyes (Service Management)
Jan 10, 2022 -

Toyota of Hollywood FL responded

Thank you for your confidence in J.C. and our team here at Toyota of Hollywood! We appreciate your business and we look forward to your next visit.

January 08, 2022

Very Professional, customer service is very good especially the service department, always taking care of the customers 👏 More

by Pjayjhn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Manning
Jan 10, 2022 -

Toyota of Hollywood FL responded

Thank you for your confidence in our team! We are happy to have you as a Toyota of Hollywood customer and we look forward to welcoming you back next time.

Jan 10, 2022 -

Pjayjhn responded

Thanks for service and your loyalty to your customers. Thanks to your service manager Drew Manning for the wonderful service.

January 08, 2022

First time going to Toyota Hollywood It was an experience. Being that I work on a dealership I know it can get hectic. Took them time to get back to me but once they figure out the problem they wh More

by YOLI529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DREW MANNING
Jan 10, 2022 -

Toyota of Hollywood FL responded

We are thrilled that you were so well taken care of by Drew and the team! Thank you for choosing Toyota of Hollywood and for sharing your experience. We hope to see you again!

January 02, 2022

Excelente servicio,atención rápida y muy profesional , volveré y además llevaré a mis amigos y familiares … No tuve tiempo de espera al entregarlo y al recibirlo tampoco ya sabían de quién era el auto !!! More

by aixa1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Toyota of Hollywood FL responded

Gracias por la reseña! Queremos lo mejor para nuestro equipo y es fantástico oír que este se reflejó en su experiencia. Apreciamos el apoyo y esperamos volver a verle en Toyota of Hollywood la próxima vez!

December 27, 2021

Excellent service only problem is time even when you have an application still end up having to wsit. More

by Lura.duncan
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Dec 27, 2021 -

Toyota of Hollywood FL responded

Providing efficient service is always a top priority at Toyota of Hollywood, and we will continue to make that a focus of ours at each service visit. We sincerely appreciate you making an appointment with us, and we hope you'll continue to rely on us for all your automotive needs!

December 27, 2021

Wait time was long, however, the service was very good. I will recommend Toyota of Hollywood to my friends More

by Jbwechristie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Toyota of Hollywood FL responded

Thank you for the review! While we apologize for your visit taking longer than anticipated, we are happy to hear that you had a successful experience working with the Toyota of Hollywood team. Drive safely, and please don't hesitate to reach out if there is anything more we can do to assist you!

December 25, 2021

I had a 8am appt to get tires and waited over 4 hours in the lobby area. My service guy named Arian M. was friendly and polite but a colleague (Fidel M) was very rude when I asked for assistance as I was f More

by evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Arian M, Fidel M.
Dec 27, 2021 -

Toyota of Hollywood FL responded

Allow me to sincerely apologize for the treatment you received from our team. This does not reflect the high standards we have for customer service, and I'm very sorry that we weren't more communicative during the wait. I appreciate you bringing this experience to my attention, and I will discuss this feedback with the proper personnel. If there is anything more I can do personally to better the outcome of this experience, please consider contacting me. Thank you, John Diaz - Service Manager - 954-893-4662

December 14, 2021

My experience was great, never had no problems, happy to be part of the Toyota Family More

by Happy Customer 🥰
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Toyota of Hollywood FL responded

Thank you for taking the time to review Toyota of Hollywood! We look forward to your next visit!

December 12, 2021

Drew is the best service supporter. Alwats keeps his word. I have been a customer over 10 years. More

by emhi10527
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Toyota of Hollywood FL responded

Your loyal business is much appreciated here at Toyota of Hollywood! We are happy that Drew is always so helpful.

December 12, 2021

Mr. Jimmy Jarama's attention was excellent and super professional. In short words the Toyota dealer service was exceptional. More

by Efraín Santana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Jarama
Dec 13, 2021 -

Toyota of Hollywood FL responded

We are happy to hear from you, Efraín! Thank you for choosing Toyota of Hollywood and for sharing your kind words about Jimmy. We hope to welcome you back for your future service needs!

...
98
...