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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,090 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,090 reviews

August 10, 2023

1st time visit for 20k check up, everything went really well, answered questions and was extremely quick. Great 1st time experience More

by Steve Ator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale in Service
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Aug 13, 2023 -

Toyota of Kent responded

Steve Ator, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
August 10, 2023

Nice, clean, friendly , professional ,honest place. Service amazing quick, I would recommend to all my family and friends!! More

by Bobbil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Burnside
Report | Print
Aug 13, 2023 -

Toyota of Kent responded

Hi Bobbil! We're so happy we were able to help you out! We hope to be of service to you again in the future. Take care!

Helpful
August 09, 2023

Dan is fantastic in Service department. Always a great experience! Workers are always friendly and look out for your best interest More

by Morrismatthew15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service 5 stars
Report | Print
Aug 11, 2023 -

Toyota of Kent responded

Morrismatthew15, we are so happy to read such a great review about Toyota of Kent! We look forward to your next visit! Take care!

Helpful
August 07, 2023

Great service team. Friendly staff. Wish they showed a little more appreciation on the management end in the way of customer loyalty. No complaints with service team, no More

by JOHNMICHAELMCN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blasik
Report | Print
Aug 11, 2023 -

Toyota of Kent responded

Hi Johnmichaelmcn! We're happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
August 03, 2023

The sales representative Ryan Dodge was excellent! Will highly recommend him and Toyota of Kent to friends. More

by Agreenfield52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

Toyota of Kent responded

Hi Agreenfield52, thank you so much for your positive comments about Toyota of Kent! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
August 01, 2023

Everyone I dealt with was polite, friendly and efficient. Nice easy and smooth service appointment without any surprises. More

by Miata_one
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Aug 08, 2023 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us! Thank for taking the time to leave us this information about your recent visit. Take care!

Helpful
July 28, 2023

My salesman , Tom Powers , was great! Couldn’t ask for a better experience from start to finish. I will definitely continue to buy from Tom in the future. More

by Plumber dude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Powers
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Jul 30, 2023 -

Toyota of Kent responded

Plumber Dude, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

Helpful
July 28, 2023

Everyone is very nice & very efficient. They greet you the minute you come in & get you checked in right away. The dealership is clean & comfortable. Very happy with this dealership. More

by caspidle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2023 -

Toyota of Kent responded

Caspidle, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
July 27, 2023

John in the service department was amazing to work with. He was able to answer all my questions and put me at ease. More

by carrieconley99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service department
Report | Print
Jul 30, 2023 -

Toyota of Kent responded

Carrieconley99, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

Helpful
July 25, 2023

Short staffed this day but Don was doing his very best to take care of clients More

by Luke410
Recommend Dealer
Yes
Employees Worked With
Don Grand
Report | Print
Jul 29, 2023 -

Toyota of Kent responded

Luke410, thank you for your kind words! We hope to be of service to you again in the future. Take care!

Helpful
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